A company is looking for a Trilingual Customer Service Representative (Portuguese, Spanish, English) to provide patient support in a remote setting.
Key ResponsibilitiesAnswer telephone calls promptly and professionally, providing patient-focused serviceObtain and enter accurate demographic information into electronic medical recordsHandle calls with sound judgment, especially with upset patients, and escalate as necessaryRequired Qualifications1+ years of healthcare, sales, or customer service experience, preferably in a contact center environment1+ years of experience working in a medical or healthcare environment preferredPrevious medical scheduling experience preferredProficient using Microsoft Office Suite and internet applicationsTrilingual in English, Spanish, and Brazilian Portuguese
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