Customer Service Representative - Hiring Immediately
Job Description
Job Description
Apply Today, Work Today
Weekly Pay
Job Description :
We are Hiring Immediately for a Customer Service Representative position in an exciting warehouse facility!
Help customers with their questions about products and programs. Provide high quality support by phone, email, and other written communications.
- Schedule outbound and inbound shipments.
- Provide input and complete freight bills.
- Assist with the communications with carriers when issues arise.
- Make recommendations with regard to transportation, routing, carrier selection and assist to meet customer requirements.
- Prepare and review invoices, BL, AWB, HBL, MBL for accuracy.
- Prepares invoice, bill of ladings, AES and other freight related documentation for commercial freight invoices and for ocean & air cargo.
- Ensure all supporting documents are accurate, available and applicable to the customer order / shipment.
- Organize pick-up schedules as applicable for cargo.
- Request Bills of lading from shipping lines.
- Scan and upload invoices, shipping documentation, as part of company guidelines.
- Compile and submit accurate, regular and timely reports as requested.
- Provide customer statistics regarding shipments via email or through verbal transmission.
- Keep communication flowing with customer on a daily basis to ensure the highest customer service.
- Process new rate requests, especially during the booking portion, along with pertinent information to pricing for rate submission and approval from customer.
- Report and document any irregularities to Supervisor immediately.
Job Requirements :
- Ask about our Employee Rewards Program
- May be required to lift up to 25lbs
- May be required to perform repetitive motions
- Must have reliable transportation
- Must be able to work in a team environment
Additional Information :
- Ask about our Employee Rewards Program
- Benefits include medical insurance, dental insurance, vision insurance and life insurance
- Some positions may not require background check or drug test
Full-time, Part-time
$20.5 / hr
Shifts Available :For this or other positions in your area.
HV23
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