Store Manager

Job Description

Job Description

General Purpose :

Responsible for assuring that the store makes a profit by controlling monies, and inventories and safeguarding the companys assets.

Assures that all funds are deposited daily in the bank. Shortages have to be researched and reconciled. Assists in recruiting, selecting, hiring, supervising, and training store personnel.

Assists in the taking of customer orders, verifying customer references, and obtaining additional business

Specific Duties :

• Responsible for the entire operation of the store and the actions of all store associates.
• Responsible for the proper maintenance of computer and paper records which includes the use of double paper, daily computer backup, and the use of a fireproof file cabinet for active files and backups.
• Responsible for the protection of all store property including the proper in / out procedures for inventory, proper documentation and verification of customer orders, daily walk-thurs, and proper use of store alarm.
• Responsible for all monies received by the store and an associate in the field including proper cash handling and control procedures.
• Responsible for the administration of all company policies and procedures in the store.
• Responsible for the accurate reporting of all company transactions.
• Responsible for ALL actions taken by store associates under their supervision in the performance of their assigned duties.

In specific, approving and disapproving of customer orders, following collection guidelines, proper delivery and installation of all products, and making sure all service work is performed and completed as quickly and accurately as possible.

• Responsible for ensuring all store associates maintain pace with their respective training schedules.
• Responsible for the increase of store business and maintenance of customer non-renewed accounts to company standards.
• Ensures that Vehicle Maintenance Reports are completed on a weekly basis. Reviews the reports and ensures that the person that the vehicle has been assigned to and the Assistant Manager has signed the reports.
• Responsible for ensuring an associate weekly meeting is held.

Other Duties :

• Responsible for increasing profits by increasing revenues and decreasing controllable expenses.
• Prompt response to all requests made by the Corporate Office, Pres. & VP of Operation, Regional manager, and other stores.

Requirements :

• Must have a high school diploma, GED, or equivalent work experience.
• Must have a valid drivers license and a good driving record.
• Must have DOT certification (if required by law in your state). Must have completed the management training program and have a minimum of six months rent-to-own management experience or equivalent in a similar business.
• Must be able to lift and carry loads up to seventy-five (75) pounds

Efforts, Demands, and Conditions :

Work is performed in changing environments. Considerable walking, standing, bending, stooping, and lifting are involved. Due to the nature of the business, must determine alternate solutions and deal with the pressures of multiple activities and changes.

Additional hours before or after normal business hours may be required. Frequent travel from store to store may be required.

• Must be able to cope with the emotional and mental stress associated with dealing with people and situations.
• Required to use a hand truck to move merchandise.

Work is normally performed in the store, in the field, and in customers homes. In the field, a variety of conditions may be encountered, including moving merchandise in wide-open spaces, level spaces, across dirt, icy, or uneven surfaces such as gravel.

Stairs, wet or slippery surfaces, narrow doorways, etc. may be encountered. Requires driving in various weather conditions as well as exposure to heat, cold, dust, and other uncontrollable conditions.

Attending company or Premier Corp, Training Sessions may be necessary.

Relationships :

Requires frequent contact with customers, associates, and upper management. Occasional contact with external business associates (distributors, suppliers, service organizations, etc.

is possible. Must communicate effectively with supervisors, peers, and associates.