A company is looking for a Customer Success Manager to provide coaching support to organizers and enhance their fundraising success.
Key ResponsibilitiesLeverage resources and best practices to drive Gross Donation Volume (GDV)Assist in identifying customer needs and opportunities for business developmentParticipate in coaching customers through various channels and support internal projectsRequired Qualifications1-2 years of experience in an outbound sales role1+ year of experience in consumer or nonprofit fundraising preferredDemonstrated ownership and entrepreneurial mindset in handling tasksAbility to show empathy and emotional resilienceFamiliarity with internal tools such as Google Sheets and Zendesk
Scaled Customer Success Manager
A company is looking for a Scaled Customer Success Manager (SMB) to engage with SMB customers and drive retention and growth opportunities. ...
Mid-Market Customer Success Manager
Create and maintain a customer success plan, tracking success initiatives. Everyone on the team is here to do more than just be a great CSM – we’re all working together to build the world’s best customer success function and a generational business, and everyone is extremely close to – and influenti...
Principal Customer Success Manager
A company is looking for a Principal Customer Success Manager for Key Accounts. ...
Customer Success Manager
The Customer Success Manager will develop strategic partnerships with clients in order to…. Leadership shuns micromanaging and instead focuses on supporting our teams to ensure their success. Our rock star will be interacting with executives - as well as software and service end users - and t...
Mid-Market Customer Success Manager
A company is looking for a Mid-Market Customer Success Manager responsible for managing client relationships. ...
Enterprise Customer Success Manager Americas
Customer Success Managers (CSM) are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical's vast offering. The role of an Enterprise Customer Success Manager at Canonical. Customer success is a new and strategic d...
Sr. Customer Success Manager
Customer Success ManagerSalt Lake City, UTLucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. At Lucid Software, our Customer Success Team is integral to ensuring our customers derive maximum value from our solutions. As trusted advisors...
Customer Success Manager
In this role, you will develop a deep understanding of customer business models and become a subject matter expert in theday to dayadministration of your customers’HealthEdgesolutions. Track customer key performance indicators (KPIs); create andmaintainSuccess Scorecards. Coach customers onHealthEdg...
Customer Success Manager
The Customer Success Manager will develop strategic partnerships with clients in order to… advocate for both clients and InsCipher evaluate customer satisfaction via customer health scores collect testimonials for use in marketing and sales create exit barriers and prevent churn increase reven...
Customer Success Manager – State, Local and Law Enforcement (SLED)
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...