Customer Service Manager - State Farm Agent Team Member

Tom Fladd - State Farm Agent
San Antonio, TX, United States
$28K-$38K a year
Full-time

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

As an Agent Team Member, you will receive

  • Salary plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency

Requirements

  • Excellent communication skills - written, verbal and listening
  • Self-motivated
  • Detail oriented
  • Proactive in problem solving
  • Dedicated to customer service
  • Ability to work in a team environment
  • Ability to effectively relate to a customer
  • Bilingual - Spanish required
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Compensation : $28,000.00 - $38,000.00 per year

We're Hiring!

Our team is comprised of results-oriented individuals that are serious about their development. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you.

If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.

About Our Agency

Before becoming a State Farm Agent, I was previously employed as a State Farm Agent Team Member.

If you want a career, not a job, then we encourage you to apply

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Agents are responsible for and make all employment decisions regarding their employees.

30+ days ago
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