ServiceNow Engineer

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.

We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.

S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at all from Day One.

Ensure all your application information is up to date and in order before applying for this opportunity.

Job Description

Be a part of transformational change where integrity matters, success inspires, and great teams collaborate and innovate.

As the fifth-largest bank in the United States, we’re one of the country's most respected, innovative, ethical and successful financial institutions.

We’re looking for people who want more than just a job they want to make a difference! U.S. Bank is seeking a ServiceNow Developer / Engineer who will contribute toward the success of our technology initiatives in our digital transformation journey.

This position will be responsible for the analysis, design, testing, development and maintenance of best-in-class ServiceNow solutions that delight our customers.

The candidate is a self-motivated individual who can collaborate with a team and across the organization. The candidate takes responsibility of the software artifacts produced adhering to U.

S. Bank standards to ensure minimal impact to the customer experience. The candidate will be adept with the agile software development lifecycle and DevOps principles.

Essential Responsibilities :

Design, implement, maintain the ServiceNow ITAM HAM Pro and SAM Pro Modules

Establish, maintain, and enforce governance and standards to ensure the platform and capabilities are sound, and following good practices enabling upgradeability, usability, manageability, performance and scalability.

Enterprise Compliance hold product team accountable to act within the policies, standards and best practices.

Establishes and enforces ServiceNow Instance strategy.

Participates in technical design decisions.

Evaluates and onboards new capabilities / demand

Represent the HAM / SAM Pro Modules in technical discussions with other ServiceNow product teams

Basic Qualifications :

Bachelor’s degree, or equivalent work experience

3+ years of relevant ServiceNow experience, preferably with SAM Pro / HAM Pro.

Required Skills / Experience :

Requires ServiceNow Administration (CSA) Fundamentals Certification

ServiceNow Certified Application Developer (CAD)

Requires ServiceNow HAM / SAM Pro Product experience and Certification Preferred

Extensive experience working with ServiceNow ITAM / ITOM Products

Experience with Java script, Flow designer, Business rules, Script includes, AJAX, GlideRecord and ATF Scripts

Excellent understanding of HAM / SAM Pro automated processes on the ServiceNow platform.

Experience with Agile development methodology

Preferred Skill / Experience :

Strong analytical, problem-solving, and decision-making capabilities

Able to communicate processes and results with all parties involved in the product team, including engineers, product owner, scrum master, third party vendors and customers

NOTE : This role offers a hybrid / flexible schedule, which means there's an in-office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

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