Will work 37.5 hours per week and may fall in any of the timeframes listed below.
Monday Thursday : 7 : 30 AM 9 : 00 PM
Friday : 7 : 30 AM 8 : 00 PM
Saturday : 8 : 00 AM 6 : 00 PM
Sunday : 10 : 00 AM 6 : 30 PM
Essential Job Functions :
Installs and maintains hardware systems for faculty and staff to ensure technology
resources are properly functioning.
Repairs and troubleshoots technology issues at the sites and remotely, to ensure
problems are resolved timely.
Provides first-line, basic support for the installation, configuration, maintenance and
support of hardware and software for desktops, laptops, wireless and cellular devices,
Windows-based servers, peripherals, videoconferencing, LANs, WANs and digital media.
Resolves issues for students, faculty, and staff encountering hardware, software and
other problems rela8ng to technology.
Inspects and recommends maintenance of technology equipment housed in university
facili8es including offices, classrooms, computer labs, and clinics, as assigned.
Creates, logs, updates, and resolves technology tickets using appropriate ticketing
system in a 8mely manner.
Assists with the relocation of computers and other technology equipment within
university facilities to other loca8ons on and off campus.
- Assists with proper removal and disposal of technology from the university.
- Completes special projects as assigned.
Information Technology Support Technician
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Information Technology Support Technician
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