Job Description
Job Description
We are looking for a licensed staff to work in an insurance agency. A staff member will act as a liaison, provide product / service information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
The best agency staff are genuinely excited to help customers. They're patient, empathetic, and passionately communicative.
they love to talk. They can put themselves in their customers' shoes and advocate for them when necessary. Problem-solving needs to come naturally to these staff members.
They are confident at troubleshooting and investigate if they don't have enough information to resolve customer complaints.
The target is to ensure excellent service standards, respond efficiently to customer inquiries, and maintain high customer satisfaction.
Agency staff may also perform marketing and sales duties if that is something they are comfortable with.
Requirements
- Manae incoming calls
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods / tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits : follow up to insure resolution.
Benefits
- Base Salary with Commissions
- Bonus Opportunities
- Weekends Off
- Holidays Off
- Career Development & Growth
- Hands-On Training
Medical Customer Service Representative
A company is looking for a Medical Customer Service Representative to work remotely. ...
Customer Service Representative - Retail Bilingual
We are seeking a dedicated and enthusiastic Retail Customer Service Representative to join our dynamic team. Your main objective is to deliver personalized and high-quality service to enhance the overall customer experience and drive sales. Participate in training sessions and workshops to enhance c...
Customer Service Representative
We are seeking a customer support representative with expertise in game server admin experience. Resolve service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adju...
Sales & Marketing Representative - Financial Services - Remote Options
Sales & Marketing Representative - Financial Services - Work from Home. Previous experience in customer service, sales, or other related fields. Provide information about the products and services. Develop and maintain a knowledge base of the evolving products and services. ...
Customer Service And Sales Support Representative
Experience: No previous sales experience is required; our teams will help along the way. NO COLD CALLING!!! Benefits of working with us: Knowing that you are protecting families and giving them peace of mind You decide whether you work full time or part time Getting paid for the effort and wor...
WFH Customer Service Representative - Intuit (Receive $300 bonus for 5 days of training)
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Hiring for Customer Service Representative in Denver
Part-Time and Full-Time Customer Service Representative Jobs Hiring Near You in Denver @ ZipRecruiter. ...
Customer Service Representative - Remote
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Customer Service Representative - Work From Home
Competitive Pay - As a Customer Service Rep you'll: Answer inbound calls from internal clients; Educate Financial Advisors on account services and capabilities; Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks. ...
WFH Customer Service Representative - Intuit
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...