ROLE DESCRIPTION :
Team Tom Clay State Farm is seeking for the position of Receptionist "Hospitality and Client Services Coordinator" seeking a Highly Qualified, High School and / or College Graduate with Honors who is Energetic, Positive & Goal Driven to join Our Highly Successful Award-Winning Agency Team who possesses Excellent Interpersonal and People Skills!
We look forward to incorporating your energy and marketing perspective into our team as we build unlimited success together.
RESPONSIBILITIES :
- Establish customer relationships and follow up with customers, as needed.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
QUALIFICATIONS :
Dedicated to Exceptional Customer Service
Able to obtain Property and Casualty License
- Able to obtain a Life / Health License
- Able to achieve mutually agreed upon marketing and customer retention goals.
BENEFITS :
- Salary plus commission / bonus
- Paid time off (vacation and personal / sick days)
- Group Life Insurance
- Profit sharing
- Growth potential / Opportunity for advancement within our team
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