Customer Support Technician
A company is looking for an Associate Customer Support Technician to join their Accounting Support team.Key ResponsibilitiesProvide customer support via phone, email, and chat for software and hardware inquiriesTriage and troubleshoot accounting software issues to resolve customer problemsDocument issues and escalate unresolved problems to the appropriate support levelRequired Qualifications1 year of customer service experienceExperience working with personal computers and Microsoft applicationsHigh school diploma or equivalent;
Associate's or Bachelor's degree preferredExperience in a real-time customer support center is a plusFamiliarity with accounting software and case management systems is advantageous
Customer Service - Donor Support Technician
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
Customer Support Specialist (Remote)
D Aceto Services LLC is seeking a dedicated and enthusiastic Customer Support Specialist to join our remote team. In this role, you will be responsible for providing exceptional support to our customers, addressing their inquiries, and resolving any issues they may encounter. Document customer inter...
ON-SITE Help Desk Support Technician
ON-SITE Help Desk Support Technician. As our Help Desk Support Technician, you will:. Responds to help desk requests. ...
Help Desk Technician - Canton Area
Our Service Desk Technicians assist our clients with day-to-day issues which means: . We work as a unified team, so in addition to supporting client’s needs, you'll also be helping and mentoring your colleagues and they'll be helping and mentoring you! . Our Service Desk Tech...
Technical Support Specialist
You will be responsible for ensuring processes are documented, ITSM work is managed accordingly, hyper care support for C-Suite, and general Asset Management. Direct unresolved issues to the next level of support personnel. Ability to diagnose and resolve basic technical issues remote and on site as...
IT Field Technician
Laptop with Ethernet capability (IS A MUST). Telecom technicians nationwide. Smartphone with Hotspot (IS A MUST). Must be on time and professional when dealing with clients. ...
IT Support Technician
Additionally, the IT Support Technician will work on IT projects as they relate to company priorities. Reporting to the IT Service Desk Lead, the IT Support Technician will join a team that is the first point of contact for all local and remote users at G&W Electric. All employees and applicants...
Desktop Support Analyst
Leveraging skills in Computer Hardware, Active Directory, Apple Devices, Backup Technologies, Configuration Management, Desktop Support, Desktop Imaging, Computer Imaging, and Asset Inventory. We are looking for a Desktop Support Analyst to join our team in NAPERVILLE, Illinois. Proven experience in...
IT Support Technician
Under the direction of the Manager of Distribution Center and Manufacturing IT Support, provides exceptional technical support and enhancements to Menard, Inc. Coordinate activities with support desk, network services, or other information systems groups. Remote locations include Menards stores with...
Level One IT Support
Basic understanding of IT support functions, including troubleshooting hardware and network issues. Ability to identify and resolve network connectivity problems. Strong communication skills for collaboration with remote support teams. Prior experience in an IT support role. ...