Job Description Customer Service Manager - BLOOD BANK - Mather, CA - 212845 Primary Location
United States of America-California-Mather PRIMARY PURPOSE : DUTIES AND RESPONSIBILITIES : Qualifications
REQUIREMENTS :
Knowledge / Education
Bachelors degree or equivalent combination of education and experience required.
Licenses / Certifications
None
Experience
Five years related experience required.
Multi-disciplinary monitoring customer service experience preferred.
Skills / Abilities
Must possess the skills and abilities to successfully perform all assigned duties and responsibilities.
Must be able to maintain confidentiality.
Ability to work effectively with all levels of staff and management to provide consistent high levels of customer service.
Effective oral and written communication skills.
Ability to think strategically and independently.
Must have analytical, statistical, personal organization, and problem solving skills.
Able to organize, prioritize, and execute a variable workload and multiple priorities.
Ability to establish priorities and follow through on projects, paying close attention to detail with minimal supervision.
Must have proficient computer skills.
EEO / Minorities / Females / Disabled / Veterans
Our organization is an equal employment / affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please send an e-mail to or call 1-844-220-2612 to let us know the nature of your request.
A representative will respond to accommodation requests within two business days. Please note that this email / phone number is for medical / disability accommodations only and any other inquiries will not receive a response.
For more EEO information about applicant rights
For information about Pay Transparency rights
Our organization participates in E-Verify, for more information
All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Company's established guidelines.
All candidates who receive a conditional written offer of employment will be required to undergo a pre-employment drug test in accordance with the Companys established guidelines
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