Retail Store Manager in Knoxville, TN

Company Profile

San Antonio Shoemakers (SAS), a San Antonio, Texas based privately held company, has been in business for over 40 years and has developed a reputation as a premier American manufacturer of high quality comfort footwear.

Position

SAS has an opening for a Retail Store Manager

Job Responsibilities

• Responsible for executing day-to-day store operations through application of SAS philosophy and standards of customer service, cleanliness and caring.
• Provide customer satisfaction in all areas of sales and service.
• Direct and manage up to 5 employees and promote a positive team spirit and motivate employees to reach goals.
• Lead, coach, and direct employees to ensure optimal store performance to company standards and philosophy.
• Set expectations and communicate regularly.
• Conduct regular store meetings.
• Evaluate in written and verbal formats through performance development plan (PDA).
• Hold associates accountable for positions duties, training and development.
• Responsible for store operational and maintenance requirements.
• Accountable for all inventories, finances and other assets within the store. Must comply with purchasing policies and control expenditures.
• Ensure policies and procedures are communicated and followed.
• Work with District Manager (DM) to set goals and administer a plan to increase store volume.
• Maintain and make suggestions of adjustments to inventory levels.
• Responsible to work our Grass Roots marketing programs to promote the store within its market.
• Interview and hire sales associates with the help of DM and / or human resources representatives.
• Maintain a positive attitude in all dealings with store associates, other company employees and all visitors, vendors and customers of the store.
• Exercise confidentiality.

Job Qualifications

• Exceptional written verbal and interpersonal communications skills.
• Organized and able to handle the pressure of deadlines professionally.
• Skilled at identifying and resolving problems in a timely manner.
• Able to work independently with timely follow through.
• Some travel is expected so must be able to travel if and when it's needed.
• Passion, integrity and energy to achieve greatness for SAS and the team.
• Self-starter that desires to take initiative.
• Respectful and caring to co-workers.
• Accountable for actions.
• Excellent attendance.
• Be a team player that can work well with others.
• Promote a positive team spirit and motivate employees to reach goals.

Physical Requirements

• Able to lift 50 lbs., sometimes with help.
• Standing for long periods of time, frequent bending to tie and fit shoes, climbing and moving.
• Required to have close visual acuity to perform an activity such as viewing a computer, visual inspection, and prepare and analyze projects.
• Able to frequently communicate with the customers and coworkers.

Education & Experience Requirements

• Some college education is preferred.
• 1-2 years' experience in retail management.
• Experience in handling intricate employee relation a plus.

Hours

Able to work day and night hours including weekends.

I have read and understand the duties, responsibilities and qualifications of this position and acknowledge that I can perform the essential functions of the job with or without an accommodation.

I also understand that this is a summary of this position's duties and other responsibilities may be assigned as the company deems necessary.

SAS is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity / Affirmative Action Employer, making decisions without regard to-race, color, religion, gender, gender identity or expression, sexual orientations, national origins, disability status, age, marital status or protected veteran class.

No phone calls or agencies please.