Nationally : $13.20 - $15.10
Rate depends upon state / market and experience*
OTO Development is pleased to announce a wonderful opportunity for a Night Auditor.
What will you be doing most days?
- Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards
- Maintain a friendly and hospitable attitude with guests and team members and you are present at the desk during all hours
- Acquire and maintain knowledge of local attractions and amenities in order to provide service to guests needing such information
- Ensure collections, including credit card and direct bill, are executed in accordance with company policies
- Maintain proper control over keys, safe deposits, and all company and guest property
- Ensure rates are optimized by monitoring competitor occupancy and rates
- Ensure that all required documentation is completed in a timely manner
- Properly quote daily rates and issues credits
- Perform other duties as assigned to support guest satisfaction
What are the requirements for this position?
- You are proficient in administration of applicable property management systems
- You have the ability to respond quickly and appropriately to emergency situations
- You have experience in accurate cash handling and credit cards and experience in maintaining security of confidential information
- You can pass certification tests required to meet brand standards
- You have experience working with a computer especially data entry
- You work well with others
- You always maintain a customer focus and put the guests’ needs first
- You are approachable and encourage effective communication with guests and fellow team members
Physical Requirements for this Position
This has the potential to be a physically demanding position. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods of time.
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Rate depends upon state/market and experience*.OTO Development is pleased to announce a wonderful opportunity for a .What will you be doing most days?.Execute guest reservation, check-in, check-out, payment, and service procedures in compliance with brand quality assurance standards.Maintain a frien...
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Deliver on the promise of Sonesta Service in all interactions with guests and clients according to the Sonesta G.Balance and audit room revenue, food and beverage revenue and telephone revenue for accuracy; assist in the preparation of all reports relevant to daily revenues.Balance and audit all roo...
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The Night Auditor is responsible for the preparation and disposition of all Night Audit work. Train any new Night Auditors as requested by management. Responsible for the front desk operation during the overnight shift (Typically 11pm-7am). Complete the Night Audit checklist for computer procedures ...
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As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels.Our associates around the globe are passionate about serving ou...