Senior Azure Cloud Engineer

Job Summary :

Presidio is seeking a Senior Cloud Managed Services Engineer Azure to join our team in a remote capacity. The Sr. Cloud Managed Services Engineer will work with our customers on their mission-critical applications running on the AWS and Azure public clouds, providing both engineering guidance and technical support.

Our team of engineers work hand in hand with our Professional Services teams, providing an end-to-end experience for our customers, and providing opportunities for career growth inside and outside of Cloud Managed Services.

One thing about us we don’t like doing the same thing twice : our engineers work to improve our customer experience through automation, so we can continue to solve interesting problems for our customers!

Interview Note : Applicants may be asked to visit a nearby Presidio office for a face-to-face interview. Proof of active cloud certification(s) is required

Travel Requirements :

In this role you will be expected to travel up to %. It will be Remote based

Job Responsibilities :

• Driver for the enhancement of the Managed Services delivery platform
• Mastering engineering operational best practices to provide effective support
• Being the subject matter expert in cloud infrastructure and providing senior level technical guidance on all infrastructure-related systems, tools, and applications.
• Deep experience and strong problem-solving in skills to individually debug, resolve and provide root causes for complex issues
• Document resolutions to internal knowledge base and support cross training knowledge including leading training initiatives
• Managing intake and escalations to the client and internal teams, troubleshooting, and resolving technical issues and roadblocks without intervention
• Improve the optimization, redundancy, and stability of cloud systems, including proactive monitoring and management of services
• Flexible and willing to work outside core business hours as required, including on call and escalation support. Location covering continental US timezones,

Required Skills :

• Automation : Terraform, Powershell, ARM Templates, Azure Automation
• Identity & Access Management : Lighthouse, Policy, RBAC, PIM, AAD, Management & Resource Groups
• Observability : Log Analytics, Network Watcher, Azure Monitor
• Networking : Site-to-Site VPN, Virtual Network build and troubleshooting
• Backup : Azure Native Backup and Patching Automation Creation
• Active Cloud service provider certifications

Additional Desired Skills :

• Previous Managed Services experience in a cloud environment
• Express Route configuration and troubleshooting
• Customer-focused support role history
• Understanding of Azure CSP model
• Azure Networking topologies
• Security and Governance : Defender, Advisor, Sentinel
• Datadog expertise
• Kubernetes / AKS understanding & troubleshooting
• Experience in multi / hybrid-cloud infrastructure support
• Extreme ownership to debug, troubleshoot, and resolve new and complex technical issues
• Self-driven & motivated, with a strong work ethic and a passion for problem solving

Education and Experience :

• Bachelor's degree or equivalent experience and / or military experience
• Over all + years experience in Cloud Technologies and Operations
30+ days ago