Search jobs > Marietta, GA > Complaint management

Senior Complaint Management Manager

VirtualVocations
Marietta, Georgia, United States
Full-time

A company is looking for a Sr. Complaint Management & Customer Insights Manager - Remote.Key ResponsibilitiesManage the bank's Enterprise Complaint Management program and ensure compliance with regulatory requirementsUtilize complaint and feedback data to recommend improvements and track experience enhancement effortsOversee team development, performance management, and ensure adherence to service level agreementsRequired QualificationsUndergraduate Degree in a related field8+ years of relevant experience5+ years of project management experience7+ years of customer service or complaint handling oversight3+ years of regulatory / compliance / complaint management experience

9 days ago
Related jobs
Promoted
Zebra Technologies
Kennesaw, Georgia

Senior Manager Technical Program Management is a. Senior Manager Technical Program Management will partner. Functional leadership of program management teams with possible direct supervision of several senior PM’s and managers. Organizes and presents business, technical and program reviews/status to...

Promoted
Zebra Technologies
Kennesaw, Georgia

The Senior Manager Technical Program Management is a functional leader who develops a team of program managers that operate across all levels of the company and who will drive strategic initiatives, including SaaS product development in realizing our company’s vision. The Senior Manager Techni...

Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a Study Management Senior Manager, Obesity - US, Remote. ...

Promoted
Zebra Technologies
Kennesaw, Georgia

The Senior Manager Technical Program Management is a functional leader who develops a team of program managers that operate across all levels of the company and who will drive strategic initiatives, including SaaS product development in realizing our company’s vision. The Senior Manager Technical Pr...

Promoted
VirtualVocations
Decatur, Georgia

A company is looking for a Senior Manager, IT Service Management Office (SMO) to establish and enhance IT Service Management practices globally. ...

Promoted
Zebra Technologies
Kennesaw, Georgia

Senior Manager Technical Program Management is a. Senior Manager Technical Program Management will partner. Functional leadership of program management teams with possible direct supervision of several senior PM’s and managers. Organizes and presents business, technical and program reviews/status to...

Promoted
Colonial Pipeline Company
Alpharetta, Georgia

As the Senior Manager of Damage Prevention and Land Management, you will be responsible for leading the company’s Damage Prevention Program and managing the company’s Land Management Team and Public Awareness Manager. The Senior Manager of Damage Prevention and Land Management will be accountable fo...

PwC US Tax LLP
Atlanta, Georgia

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. Our team helps our Financial Services clients navigate the frequently changing and complex national and international tax environment related to stringent capit...

PricewaterhouseCoopers Advisory Services LLC
Atlanta, Georgia
Remote

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. As part of our human capital team, you’ll work with our clients to transform their human capital processes by leveraging SAP applications to optimise their tale...

Circle
Atlanta, Georgia

Senior Manager, Threat and Vulnerability ManagementCircle is a financial technologypany at the epicenter of the emerging internet of money, where value can finally travel like other digital data - globally, nearly instantly and less expensively than legacy settlement systems. Produce data-based repo...