Provides medical assistance to members and assists with meeting their healthcare needs. Services include assisting in examination and treatment of members (patients) under the direction of a physician, nurse practitioner or designee.
Assists with interviewing members, measures vital signs under the direction of a psychiatrist or nurse practitioner, and records information in members’ electronic medical record on the day of service.
Assists with coordination of health care needs of members to include primary care provider (PCP) coordination, coordinating provider appointments, follow up, obtaining medical records, and communicating and documenting member needs and information to the treatment team.
Available to support all members needs at any clinic as assigned.
All members of our team are expected to provide support and services in accordance with the Nine Guiding Principles for Recovery Oriented Adult Behavioral Health Services and Systems and practice in a manner that is consistently mindful of the 12 Principles of The Arizona Vision for Children.
REQUIREMENTS
Education, Certification, and Experience Requirements
- Must possess a high school or equivalency diploma; associates degree preferred.
- Medical Assistant certificate required.
- Phlebotomy experience required.
- Psychiatric / behavioral health experience with seriously mentally ill adults preferred, but not required.
- Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
- Must maintain a valid Arizona driver's license and car insurance
- Must be at least 21 years of age.
Knowledge, Ability, and Skills
- Must have the ability to maintain excellent member and family relationships and provide excellent customer service
- Requires effective written, verbal and interpersonal communication skills
- Ability to stay organized and have critical thinking, time management and problem solving skills are a must
- Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
- Ability to type 25 to 40 WPM is preferred
- Must be proficient in Microsoft Office software
- Must be able to utilize the internet and various web browsers
COMPENSATION and BENEFITS
- This position is offered at a fair, competitive salary.
- Medical, Dental, and Vision insurance
- Health Savings and Flex Spending account options
- Paid sick, vacation and holiday time (10 paid holidays per year!)
- Tuition reimbursement
- Retirement plan (403b) with company match
- Disability insurance
- Basic life insurance with the option to purchase supplemental insurance
- Employee Assistance Program
- Employee Discounts
When you consider everything the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others it could be the right opportunity for you.
Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.
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