Pharmacy Customer Service Associate - HybridSet up
Become a Pharmacy Customer Service Associate and help healthcare providers doctors, hospitals, and pharmacies ensure patient prescriptions are covered by our health insurance.
This role focuses on inbound customer service, starting with processing faxes and transitioning to a phone-based position in a fast-paced call center setting.
You'll begin with on-site training before moving to a primarily remote schedule, with regular opportunities for team building and collaboration.
Highlights :
- Training : M-F 10am-4pm, followed by regular schedule M-F 10am-6pm
- First month on-site and followed by mostly remote work
- Be part of a renowed company that prioritizes employees
Responsibilities :
- Handle incoming faxes containing provider, patient, and medication details
- Ensure all necessary information is provided (e.g., date of birth, dosage) and contact providers to retrieve any missing data
- Input accurate information into the system to assess prescription coverage
- Move to managing inbound calls, once proficient with the fax process, answering calls daily to collect and confirm the same details
Qualifications :
- Minimum of 6 months customer service experience (preferably in a call center)
- Comfortable handling both inbound and outbound calls
- Willingness to learn health insurance terminology and processes
Visit our website to learn more about ouropenings!
There are no costs for candidates utilizingour services as our clients pay for all related hiring fees. All ProPivotal jobpostings are either actual positions we had available at the time of postingand / or are representative of positions we typically fill or expect to fill.
Ifyou see a job that interests you, respond to the ad or give us a call so thatwe can help you find a job you'll love. As one of the area's largest staffingfirms, we help 2,500 people find jobs a year so chances are good that we canhelp you too.
ProPivotal is an equal opportunity employerand considers qualified applicants for employment regardless of race,gender, gender identity, gender expression, age, color,religion, disability, veteran's status, sexual orientation, or any other protectedfactor.
Pharmacy Customer Service Associate
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...
Customer Service Associate
Performs a wide variety of customer service operations and general operational duties, including transactions for checking, savings, loans, and other assigned services. Provides back up and support to Branch Supervisor tasks as needed. Cultivate relationships with customers and promote the Bank’s pr...
Store Support Associate Team Leader (Customer Service, Front End Support Assistant Manager)
Maintains awareness of customer flows and needs and directs Team Members as necessary to satisfy and delight customers; responds promptly to customer needs and questions. All Whole Foods Market Retail jobs require ensuring a positive company image by providing courteous, friendly, and efficient serv...
Pharmacy Customer Service Representative - 4 weeks paid training
Pharmacy Customer Service Representative - 4 weeks of paid training. Pharmacy Customer Service Representative. Pharmacy Customer Service Representative Responsibilities:. Pharmacy Customer Service Representative Qualifications:. ...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. This position is also expected to provide cust...
Customer Service Associate - Temporary
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive...
Customer Service Rep
Premier printing and marketing company in MA is adding a Customer Service Supervisor to their management team. Responsibilities include:Oversee the day to day operations of the customer service department in a busy print manufacturing environment. Assist, mentor and work closely with the customer se...
Retail Customer Service Associate
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents. Th...
Customer Service Associate
As a member of our Front-End Team, you may be selected to work in a role such as Cashier, E-Commerce Store Shopper, Cart/Parking Lot Attendant, Maintenance, Cash/Accounting Office Service Desk! If you love working with others in a fast-paced & dynamic environment and would love to make a difference ...
Retail Customer Service Associate
Provides an outstanding customer service experience by using consultative skills to anticipate customer needs, suggest alternatives, and find solutions to meet customer needs. Sets up and operates printing, binding, and other related equipment using customer supplied original media and documents. Th...