Senior Technical Business Systems Analyst

Job Description

Business System Analysts (BSA) at CapTech work side-by-side with key business and technical stakeholders to elicit solution requirements, drive the solution design, and ensure the finished product meets the needs of the business.

Our BSAs work on a variety of projects from mobile and content management systems, to large integration and modernization efforts spanning multiple lines of business.

BSAs at CapTech bridge the gap between business and technology to ensure solutions provide the value the business needs as well as being scalable and maintainable to support the ever-changing needs of the organization.

CapTech BSAs are called upon to provide leadership through experience and help shape the strategy of our clients. This is a hybrid role.

Specific responsibilities for the Business System Analyst position include :

Quickly become familiar with client business challenges and technologies in order to act as a SME and trusted advisor to client stakeholders.

Act as key player in a team environment through all phases of the system delivery lifecycle.

Analyze and document business processes and requirements for retail operations, ensuring alignment with PIM and / or ERP system capabilities.

Develop and maintain comprehensive documentation, including business requirements, process flows, and user manuals for PIM and / or ERP system processes.

Lead the implementation and customization of ERP solutions to optimize retail operations, including inventory management, supply chain, and sales processes.

Assist the technical team in solution design including data modeling, interface design, and state transition definition.

Analyze data to understand the current state data structures and quality and how the data might impact the business objectives of the client.

Provide connection between technical and business views to ensure that high quality and impactful solutions are delivered for our clients.

Evaluate the current state of an organization and work with the client to define the desired future state including how success will be measured.

Perform gap analysis to identify capability gaps within the organization and propose and evaluate alternative solutions that will fulfill the business needs.

Coordinate integration and user acceptance testing activities.

Work with client leadership to define high level business needs and elicit feature definitions.