Patient Care Coordinator
Job Description
Job Description
Description :
At Nu Image Surgical Center, we pride ourselves on delivering exceptional oral surgery and periodontal care in a warm and welcoming environment.
Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dynamic and organized Patient Care Coordinator to join us.
Position Overview :
We are looking for a highly motivated Patient Care Coordinator to be the first point of contact for our patients. The ideal candidate will be responsible for ensuring a smooth and positive experience from check-in to check-out.
This role requires excellent communication skills, the ability to multi-task efficiently, and a strong team-player mentality.
Travel : Cary and Holly Springs locations
Key Responsibilities :
- Patient Check-In and Check-Out : Greet patients, manage the check-in / check-out process, and ensure all patient information is accurate.
- Payment Collection : Collect co-payments and manage billing inquiries.
- Appointment Scheduling : Schedule patient appointments and manage the calendar efficiently.
- Communication : Answer phone calls and emails promptly, providing accurate information and assistance.
- Referrals Management : Communicate with referring offices and follow up with patients as necessary.
- Schedule Preparation : Prepare daily schedules for the dental team and ensure all appointments are properly coordinated.
- Team Collaboration : Work closely with the clinical team to ensure seamless patient care and office operations.
Qualifications :
- Excellent verbal and written communication skills.
- Strong organizational skills and attention to detail.
- Ability to multi-task and manage time effectively in a fast-paced environment.
- Proficient in using dental practice management software (experience with specific software is a plus).
- Previous experience in a dental or medical office is preferred.
- A positive attitude and a team-oriented approach to work.
Benefits :
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Requirements :
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