Internal Communications Manager

Bausch + Lomb (NYSE / TSX : BLCO) is a leading global eye health company dedicated to protecting and enhancing the gift of sight for millions of people around the world from the moment of birth through every phase of life.

Our mission is simple, yet powerful : helping you see better, to live better.

Interested in learning more about this job Scroll down and find out what skills, experience and educational qualifications are needed.

Our comprehensive portfolio of over 400 products is fully integrated and built to serve our customers across the full spectrum of their eye health needs throughout their lives.

Our iconic brand is built on the deep trust and loyalty of our customers established over our 170-year history. We have a significant global research, development, manufacturing, and commercial footprint of approximately 13,000 employees and a presence in approximately 100 countries, extending our reach to billions of potential customers across the globe.

We have long been associated with many of the most significant advances in eye health, and we believe we are well positioned to continue leading the advancement of eye health in the future.

Reporting to the Senior Director, Internal Communications, the Internal Communications Manager is responsible for developing and implementing communication strategies that foster employee engagement, enhance organizational culture, and ensure effective information flow within the company.

This role will work closely with various departments to create, manage, and deliver internal communications that align with the company's goals and values.

Key Responsibilities

• Develop and implement a comprehensive internal communications strategy that aligns with the company's objectives and enhances employee engagement.
• Identify and leverage appropriate communication channels to effectively reach all employees.

Content Creation

• Create, edit, and distribute internal communications, including newsletters, emails and other digital content, with particular emphasis on relaunching the company’s intranet.
• Develop compelling content that informs, engages, and motivates employees, ensuring consistency in messaging and branding.

Employee Engagement

• Plan and execute initiatives to improve global employee engagement, including events, campaigns, and recognition programs.
• Conduct surveys and gather feedback to assess the effectiveness of internal communication efforts and identify areas for improvement.
• Work closely with HR, the business units and other functions (e.g., R&D) to ensure consistent messaging and alignment with company goals.
• Act as a liaison between management and employees to facilitate open and effective communication.

Measurement and Analysis

• Monitor and analyze the effectiveness of internal communication strategies and tools.
• Provide regular reports and recommendations to senior management on communication metrics and employee feedback.

Crisis Communication

Develop and manage internal communication plans for crisis situations, ensuring timely and accurate dissemination of information.

Change Management

• Support organizational change initiatives by developing communication plans that explain the change process and its benefits.
• Assist in managing the communication aspects of mergers, acquisitions, restructurings, and other significant changes.

Qualifications

Required :

• Bachelor's degree in Communications, Public Relations, Journalism, or a related field.
• 5+ years of experience in internal communications or a similar role.
• Exceptional writing, editing and proofreading skills.
• Strong project management skills, with the ability to manage multiple projects simultaneously.
• Proficiency in MS Office and communication tools such as intranet platforms, email marketing software and content management systems.

Preferred :

• Experience in a corporate environment, particularly within a large or complex organization.
• Knowledge of employee engagement and change management principles.
• Familiarity with digital communication tools and platforms, including social media and video production.
• Excellent interpersonal and communication skills.
• Creative and strategic thinker with strong problem-solving abilities.
• Ability to work collaboratively with cross-functional teams.
• High level of adaptability and flexibility in a fast-paced environment.
• Strong attention to detail and commitment to quality.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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