Job Description
Job Description
Join our amazing intake team! We can't wait for you to be a part of our supportive, fun, well-trained team. Harmony is a locally-owned company with excellent leadership!
Essential Duties and Responsibilities :
This medical office position is primarily responsible for intake of new referrals to include coordinating patient care, obtaining initial authorization, and verification of insurance benefits.
This person is to follow established systems to effectively meet these needs.
- Provide professional quality customer service when receiving verbal orders and referrals.
- Verifies dispatch of patient referrals; based on acuity (triage), need, and eligibility for services to provide optimum patient referral outcomes in a timely manner.
- Engage and maintain good rapport and working relationship with all referral and authorization sources.
- Coordinate with branches and internal departments to complete change of payer and department transfers.
- On-call nights and weekends per rotating schedule.
Qualifications and Experience : One year prior home healthcare experience preferred
- Experience with medical insurances a plus
- Demonstrate excellent customer service skills.
- Background check and Drug screen must be completed upon hire.
Harmony Home Health & Hospice is an Equal Employment Opportunity and Affirmative Action Employer
Job Type : Full-time
Benefits :Ability to commute / relocate :
Salt Lake City, UT 84123 : Reliably commute or planning to relocate before starting work (Preferred)
Flexible work from home options available.
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