Job Details
Description
Riverchase Kia is hiring a Full-Time Receptionist!
Must have open availability : Monday 8am-5pm
The Sales Department Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner.
He or she sets the tone for our dealership's Sales Department by being an outstanding listener and information source. The Receptionist helps customers who are looking or have purchased vehicles by answering questions, contacting sales personnel with exceptional customer service.
In addition, he or she performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.
Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills.
The ideal candidate has a high school diploma or GED and previous retail and / or customer service experience that includes money-handling and point-of-sale system experience.
Automotive dealership experience preferred. Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, good computer and internet skills, and an excellent customer service focus.
Responsibilities
- Greets all customers in a warm, sincere, and helpful manner
- Answer dealership group phones and directs calls as necessary
- Coordinates questions and issues with the appropriate department personnel
- Handles customer complaints or escalates when necessary
- Assist in scheduling and confirming sales appointments
- Provides administrative assistance as needed
- Performs other duties as assigned
Qualifications
- High school diploma or GED required
- Previous customer service or related experience preferred
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills, including Microsoft Office suite
Benefits
- Competitive Pay
- Paid Vacation
- Employee Purchase and Service Discounts
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
- State of the Art Facility with a Professional Working Environment
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