A company is looking for a Client Support Specialist, Tier 1.Key Responsibilities : Act as a consultant and provide excellent support to clientsDevelop expert knowledge of products and create efficiencies in processesIdentify, troubleshoot, and resolve issues encountered by usersRequired Qualifications : Demonstrated independent streak and ability to think on their feetExperience in client service roles, such as call centers or IT supportEnjoy working with technology and willingness to learn new toolsTransferable skills will be considered
Product Support Specialist - Tier II
Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...
Ft Client Support Specialist - Work From Home
Up to $62,200 per year / Medical, dental & vision / PTO / 401k match - As a Client Support Specialist you'll: Respond to incoming communications from clients; Document interactions in case management systems; Update clients on ongoing resolutions; Directly resolve client inquiries using established ...
Client Specialist Solar Support
A company is looking for a Client Specialist: Solar Support to assist with client operations and service in the solar industry. ...
IT Tier-1 Support Specialist
NuStartz is seeking a diligent and proactive IT Tier-1 Support Specialist to join our IT team. The ideal candidate will be responsible for providing frontline technical support and managing various IT operations, including DHCP management, server reconfigurations, Jira workflow management, DNS modif...
Network Support Specialist Tier 2 - Remote
A company is looking for a Network Support Specialist Tier 2 - Remote. ...
IT Tier-1 Support Specialist
NuStartz is seeking a diligent and proactive IT Tier-1 Support Specialist to join our IT team. The ideal candidate will be responsible for providing frontline technical support and managing various IT operations, including DHCP management, server reconfigurations, Jira workflow management, DNS modif...
Client Support Specialist - Virtual/Remote
The Client Fulfillment Specialist plays a crucial role in ensuring the timely and accurate fulfillment of client deliverables across multiple departments, including customer success, editorial, and research. This role is responsible for managing the end-to-end process of client partnerships, from co...
IT Tier-1 Support Specialist
NuStartz is seeking a diligent and proactive IT Tier-1 Support Specialist to join our IT team. The ideal candidate will be responsible for providing frontline technical support and managing various IT operations, including DHCP management, server reconfigurations, Jira workflow management, DNS modif...
Lead Customer Support Specialist
Key Responsibilities:Provide hands-on support to customers, addressing inquiries, resolving issues, and ensuring high customer satisfactionServe as an escalation point for complex customer issues, working closely with the team to find effective solutionsMonitor and evaluate individual and team perfo...
Senior Help Desk Technician
CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). Prov...