Description
Summary : The Academic Support and Access Center is seeking a part-time administrative assistant to work in our busy front office.
Primary responsibilities include greeting visitors, scheduling student appointments on an online calendar, answering the phone and directing calls, responding to inquiries regarding ASAC services, scanning documents, data entry, general office support for the administrative, program, and ASAC staff, and backing up the Operations Coordinator.
Position will frequently work with undergraduate student staff assistants. This position will report to the ASAC Operations Coordinator.
Position Type / Expected Hours of Work
Student.
20 hours / week.
Salary Range
$17.50-$19.00 per hour.
Required Education and Experience : Applicants must be enrolled in a full-time degree seeking graduate program at American University.
Applicants will be expected to have :
Bachelor’s degree required.
Position requires excellent customer service and communication skills and the ability to interact in a courteous, professional, and diplomatic manner with a diverse student clientele, parents, and prospective students, faculty, and staff.
Must have excellent organizational and multi-tasking skills, be comfortable with technology, and be willing and able to quickly learn new software or database systems.
Must be able to work independently and as part of a team, working closely with other front office staff. Confidentiality and reliability are essential.
Preferred Education and Experience :
Shared calendar schedule experience.
Experience with MS Excel and Outlook.
Interest in or experience with marketing and social media is a plus, but not required.
Additional Eligibility Qualifications :
This position is for the entire academic year.
Interested candidates should be able to work 4 or more hours a day Mondays through Fridays, accounting to a 20-hour week schedule.
A 9am-5pm schedule on Fridays is required.
Flexibility to work midday and occasional alternate hours and additional hours during the Final Exams period.
Hiring for this position is contingent upon the successful completion of a background check.
Other Details
This position is available only to enrolled American University students.
Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities, and activities may change at any time with or without notice.
American University is an employer.
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