Director of Community Engagement

VirtualVocations
Jackson Heights, New York, United States
Full-time

A company is looking for a Director, Community to lead their E-Learning Heroes community platform.Key Responsibilities : Develop and implement a comprehensive strategy to engage and grow the customer communityOversee discussions, events, and gamification strategies to enhance user engagementDefine key performance indicators (KPIs) for community success and track these metricsRequired Qualifications : 8+ years of community management experience, preferably in a SaaS or technology company5+ years of leadership experience managing customer-facing teams3+ years of experience using e-learning productsExperience with Khoros and Salesforce is strongly preferredPassion for creating outstanding customer experiences through technology

8 days ago
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