Accounts Receivable Specialist II

Watch this video to learn more about what we do here at Consolidated Label

Overview

The Accounts Receivable Specialist II Records, verifies, and posts payments received by the organization. Ensures transactions are recorded promptly and accurately in accordance with internal accounting policies.

Reconciles payments with accounts receivable ledger and prepares reports of delinquent accounts. Responsible for ad hoc customer billing and responding to customer inquiries regarding bills.

Shift : Monday-Friday 8 : 00am-5 : 00pm. This role is in office only and does not have any remote opportunities at this time.

Pay : Based on experience at the time of offer.

Benefits

• Medical
• Dental
• Vision
• Supplemental Insurances
• Paid Time Off (PTO)
• 401(k)
• Holiday Pay
• Potential Monthly Production Bonuses

Desired Traits / Requirements :

• Data entry skills along with a knack for numbers.
• High degree of accuracy and attention to detail.
• Excellent verbal and written communication skills.
• Integrity, discretion, and confidentiality when dealing with sensitive internal and external stake holder information.
• Customer servic orientation with the ability to interact verbally and electronically with internal and external stakeholders.
• Ability to work independently and in a fast-paced environment.
• Ability to anticipate work needs and interact professionally with customers.
• Proficient in Microsoft Office Suite or related software as well as other accounting software programs.
• Ability to operate related office equipment, such as computers, 10-key calculator, and copier.

What you'll do

• Constant monitoring of the credit hold queue.
• Attending weekly Accounts Receivable Analysis and bi-weekly meetings to review and divide actionable items and escalating to Accounting Manager as necessary.
• Oversight of the Accounts Receivable balances and owns risk management / cleanup of balances.
• Regular monitoring of the Accounts Receivable inbox for any actionable emails (i.e. sales tax certifications).
• Forwarding any potential complaints received by email or phone to the Customer Service Representative or Sales Representative assigned to the account.
• Initiates, processes and reviews credit applications / references.
• Answers customer calls from reception payments, invoices, etc.
• Answer miscellaneous questions and post customer payments initiated by the Customer Service department.
• Process and review D&B pulls and urgent credit re-evaluations.
• Review and answer inquiries regarding prepayment from personnel such as Customer Service Representatives, Sales Representatives, Shipping and President with involving all necessary parties per guidance.
• Processing and sending statements to customers.
• Handling of collection calls following sending statements to customers.
• Monitoring of payment plans on customer accounts.
• Reviewing and processing of customer refund checks, write-offs, 10-day letters and sending accounts to collections agencies.
• Reconcile Accounts Receivable tracking to bank during month-end processing.
• Performs other duties as assigned.

Experience Requirements :

While general accounting experience is preferred, at least 2+ years of office experience with exposure to collections, account management or office management is required at a minimum.

Equal Employment Opportunity

At Online Labels Group, we don't just accept difference we celebrate it, support it, and thrive on it to benefit our employees, our products, and our community.

Online Labels Group is proud to be an equal opportunity workplace for all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.