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Associate Member Support Specialist

VirtualVocations
Downey, California, United States
Full-time

A company is looking for an Associate Member Support Specialist (Spanish) to assist current and prospective members throughout their journey.

Key ResponsibilitiesBecome an expert in Hinge Health's offerings and troubleshoot member challengesProvide friendly and professional support to members via email, phone, and chatCollaborate with key stakeholders to enhance member support as the company expands globallyRequired QualificationsAt least one year of experience in a call center or customer-facing roleAt least 6 months of experience with technical supportProficient in both written and spoken SpanishBachelor's degree or equivalent experience preferredExperience in healthcare or tech, preferably startups

16 hours ago
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