Clinical Care Expediter - Experienced RN/Registered Nurse - Duke University Hospital - Durham, NC

Internal Number : 233136

Duke University Hospital

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research.

Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency / trauma center;

a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area.

For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties : cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology.

Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Duke Nursing Highlights :

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life : Living in the Triangle!
• Relocation Assistance (based on eligibility)

Clinical Care Expediter - Experienced RN / Registered Nurse - Patient Flow & Transfer Center / CAREHub Duke University Hospital - Durham, NC

As of 10 / 1 / 23 - Experienced RNs with are eligible to receive a $15,000 DUHS Commitment bonus for the Patient Flow & Transfer Center Team (or former Duke employees coming back after 1 year into the Duke Health System).

The Patient Flow team at Duke University Hospital is looking to grow! An exceptional group of Clinical Professionals dedicated to the facilitation and coordination of patient movement within a world class healthcare system, surrounding regional healthcare systems, and beyond!

Department Profile :

The Patient Flow team works with referring agencies, hospitals, clinics, and emergency departments throughout the state and beyond to coordinate safe and efficient integration into the Duke University Health System.

This team also facilitates patient movement throughout the facility by coordinating transfers between the Inpatient Units, PACU, Emergency Department, and Ambulatory Clinics.

This team works alongside providers to identify patient needs, triage needs based on acuity, and ensure that patients are relocated in accordance with their needs.

Work Hours & Shifts :

• Day shift available Monday - Friday (8 hour shifts)
• 11a-7 : 30p Monday - Friday
• No weekends required

Job Summary :

The Clinical Expediter at Duke University Hospital plays a pivotal role in optimizing patient flow and enhancing operational efficiency within the healthcare system.

This position requires a dynamic individual with strong clinical knowledge and exceptional organizational skills. The Clinical Expediter collaborates with healthcare teams, including physicians, nurses, case managers, and support services, to streamline the discharge process, expedite physician order execution, and coordinate the timely transfer of patients.

They play a key role in facilitating communication, resolving barriers, and ensuring the seamless transition of care. The Clinical Expediter actively identifies opportunities for process improvement, implements best practices, and maintains a patient-centered approach to enhance the overall patient experience.

By leveraging their clinical expertise and effective coordination skills, the Clinical Expediter contributes to optimizing resource utilization, reducing length of stay, and promoting efficient and effective healthcare delivery at Duke University Hospital.

Responsibilities :

• Demonstrate a deep understanding of CareHub tiles to identify patterns and implement proactive strategies for patient progression
• Triage and address barriers to discharge in real-time, freeing up high-demand beds and optimizing hospital capacity
• Utilize electronic medical records, collaborate with care teams, and leverage available resources to promptly manage alerts and prioritize issues
• Escalate clinical priorities and propose strategies for resolving issues affecting patient progression to CAREHub leadership and / or CSU leaders
• Collaborate closely with local care teams, ensuring effective communication and partnership in implementing resolution pathways

Knowledge, Skills, Education, and Experience Required :

• Graduation from an accredited Bachelor's Degree in Nursing or higher
• Minimum of 3 years of RN experience in a medical-surgical inpatient unit
• Knowledge of Duke Health System hospitals and patient care units preferred
• Strong communication and problem-solving skills across multiple platforms and modalities

Licensure, Certification or Registration Required :

• Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
• BLS (or higher) certification required

Duke is an Affirmative Action / Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes.

To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard.

All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions : Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and / or mental abilities.

Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

About As a world-class academic and health care system, Duke Health strives to transform medicine and health locally and globally through innovative scientific research, rapid translation of breakthrough discoveries, educating future clinical and scientific leaders, advocating and practicing evidence-based medicine to improve community health, and leading efforts to eliminate health inequalities.