Search jobs > Plano, TX > Remote > Customer service representative

Customer Service Representative (Fully Remote - TX Applicants Only)

Globe Life: McQuade Organization
Plano, TX, US
Remote
Full-time
Quick Apply

Position Overview : As a remote Customer Service Representative, you will be responsible for providing outstanding support to our valued customers.

This is a fully remote position, allowing you to work from the comfort of your own home. You will have the opportunity to interact with customers via phone, email, and chat to address inquiries, resolve issues, and ensure overall satisfaction.

Key Responsibilities : Respond promptly to customer inquiries via phone, email, and video conferencing Provide accurate information about our products or services Assist customers with their benefit packages Maintain a high level of professionalism and empathy in all customer interactions Escalate complex issues to the appropriate team member for resolution Keep detailed records of customer interactions and transactions Continuously strive to improve the customer experience and exceed performance metrics Qualifications : Previous experience in customer service or a related field preferred Excellent communication skills, both written and verbal Strong problem-solving abilities and attention to detail Ability to multitask and prioritize in a fast-paced environment Proficiency with computer systems and software applications Reliable internet connection and home office setup conducive to remote work High school diploma or equivalent;

college degree preferred Benefits : Competitive wages Comprehensive training program Flexible work schedule Opportunities for career advancement Eligible for benefits after 90 days Powered by JazzHR

12 days ago
Related jobs
Promoted
Pizza Hut
Farmers Branch, Texas

As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be abl...

Promoted
American Consumer Panels
Plano, Texas
Remote

...

Promoted
Gene Wolfgram - State Farm Agent
Frisco, Texas

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...

Global Elite Texas
Frisco, Texas
Remote

In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. ...

Intuit - TurboTax
Texas, US
Remote

The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...

American Income Life Insurance Company
Carrollton, Texas
Remote

Responsibilities: Helping customers by providing product and service information Answer customer questions regarding their coverage Develop and maintain a knowledge base of the evolving products and services Regularly review these agreements in an effort to develop a more cost-effective plan Qualifi...

Belimed
Texas
Remote

Service Administrative Coordinator (Remote: LA, MS, OK, TX, AR, TN, MO, IL, KS, NE, IA, WI, MN, ND, SD, AL) Belimed is a leading supplier of medical and surgical instrument sterilization, disinfection, and cleaning products and services. Communicate pertinent service information and coordinate with ...

Spade Recruiting
Texas
Remote

Customer Service and/or Customer Sales experience preferred. We are the only 100% union label supplemental benefits company in the world. Have excellent customer relation and communication skills. Maintains good customer relations. ...

Alacrity Solutions
Irving, Texas

Customer Service Representative- Call Center. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. Customer Service Representative. As on...

FocusGroupPanel
Carrollton, Texas
Remote

Work from home, part time, Amazon, customer service representative, medical professional, remote work at home, drivers, administrative assistant, work from home customer service representative, registered nurse, web developer, assistant manager, pharmacy technician. This is for those with any work b...