Champions Do More
Responsibilities
- Optimizing and developing accurate repair estimates in a manner that enables the organization to achieve profit benchmarks.
- Educating customers on the process of vehicle repairs, insurance procedures, customer rights, repair techniques, safety, and value.
- Providing all estimates in such a manner that allows the organization to succeed in our DRP partnerships and achieve KPI goals.
- Finalizing total loss administration.
- Providing personal, trusted service by reviewing the comprehensive repair process with customers.
- This is achieved by :
- Greeting customers by phone or in-person
- Educating customers about the collision repair process including insurance claims information, processing, and payment procedures.
Qualifications
To be selected, a candidate must embody professionalism and display the skills consistent with the Crash Champions culture and brand, including but not limited to :
- Arrive every day, on time, ready to learn
- Commit to 7-9 months for program completion
- Maintain a professional appearance
- Be ambitious
- Observe all areas of the location and ask questions
- Attend calls
- Complete all required training including assignments in CYOU and I-CAR
- Complete tracker once per week through the end of Stage 2
- Write as many estimates as possible
Benefits
- Competitive pay
- Weekly Paychecks
- 401K with company match
- Medical / Vision / Dental Insurance
- Additional elective benefits
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