Technical Sales / Customer Service Specialist
As part of the sales team you will assist with technical sales support to assure successful customer integration and implementation of established company products.
May support unit sales plan through pre-sales and / or post-sales technical consulting activities. Requires ability to learn company’s products.
Location : Brecksville, OH
Benefits :
Curtiss-Wright invests in the development, recruitment, and retention of critical skills as part of its model for business success.
We offer a competitive wage, a comprehensive benefits package including medical and prescription drug coverage, dental benefits, life and disability insurance, 401k retirement, tuition reimbursement, and paid vacation / holidays.
Your Challenge :
Assist in preparation and presentation of technical proposals of how company’s products can meet those needs and be integrated and implemented with customer’s systems and equipment.
Typical pre-sales activities include gaining understanding of customers’ business and analysis of customer’s communication network needs.
Typical post-sales activities include :
gathering data and information on customer
participating in development of presentations relative to keeping customer current on how company’s product enhancements can meet customer’s changing business and network system needs.
entering orders
tracking status and expediting orders
assisting in engineering projects where sales input is necessary.
working closely with Applications Engineering to come up with solutions to complex customer inquiries.
Your Expertise :
Bachelor's degree in Mechanical Engineering desired
2+ years of experience in a customer service role
Ability to work independently and within tight deadlines
Effective verbal, interpersonal and written communication skills
Ability to work effectively in a team environment as well as working independently
LI-NK1 #IND
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