Field Service Engineers
Field Service Engineer positions are available in the following locations :
Are you the right applicant for this opportunity Find out by reading through the role overview below.
- Fremont, California
- Miami / Ft. Lauderdale, Florida
- Richland, Washington
- Portland, Oregon
- Houston, TX
Field Service Engineer Responsibilities :
- Install new or modified electron microscopes at customer's facility to ensure full functionality according to specifications.
- Independently diagnose and repair electron microscopes within the territory.
- Review reports and documentation from customers and inspect malfunctioning instruments to determine the nature and scope of the problem.
- Communicate with clients, vendors, supervisors, and any other persons or organizations with whom interaction is required to accomplish work.
- Resolve problems with affected instruments or prepare a report of findings and recommendations. Refer complex problems and concerns to appropriate individuals.
- Consistently exercise discretion and independent judgment in resolving problems.
- Provide on-site technical assistance to troubleshoot and repair equipment.
- Complete and submit field service reports and weekly expense reports.
Requirements :
An Associate's degree in an appropriate area of engineering and / or science from an accredited college or university; plus 6+ months of electronics or related experience and / or training;
or an equivalent combination of education and experience.
- Willingness to travel by car to customer sites to perform preventative maintenance, troubleshooting, and repair of electron microscopes.
- Excellent customer service skills.
- Hands-on technical experience with installation and repair of equipment.
- Knowledge of and ability to apply analog, digital, and RF electronics.
- A basic understanding of troubleshooting techniques and approaches.
- Ability to analyze, evaluate, and assess complex mechanical components.
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