QUALIFICATIONS :
- High school diploma or GED required.
- Proven experience in receptionist or administrative roles, preferably within an educational setting, preferred.
- Effective communication, interpersonal, and customer service skills.
- Clear, pleasant telephone demeanor.
- Commitment to providing excellent customer service.
- Ability to maintain confidentiality of sensitive information.
- Competency in typing, word processing, and general office software.
- Strong work ethic, organizational abilities, and decision-making skills.
- Fluent in English; proficiency in Spanish preferred.
TERMS OF EMPLOYMENT :
187 Days
SALARY / PAY GRADE :
$20,267 / CP 2 as approved by the Board of Trustees
ESSENTIAL FUNCTIONS :
- Operate the campus switchboard, directing calls to appropriate personnel.
- Welcome, assist, and register all campus visitors, ensuring compliance with campus security procedures.
- Utilize campus-specific software to manage visitor information and maintain security protocols.
- Oversee the reception area, ensuring it is organized and presents a welcoming environment for all campus visitors.
- Provide clerical support to various campus departments as needed, including data entry, filing, and managing correspondence.
- Maintain up-to-date records and directories to assist in efficient communication and operations.
- Support campus events and activities by managing logistical requirements and providing appropriate information.
- Stay informed about campus events, closures, and emergency procedures to accurately inform and direct inquiries.
- Contribute to the maintenance of a safe and orderly campus environment.
- Execute additional tasks as directed by campus administration to support overall campus operations.
WORKING CONDITIONS :
Mental Demands / Physical Demands / Environmental Factors :
- Mental Demands : Adaptability to frequent interruptions, maintaining focus and composure under varying stress levels.
- Physical Demands : Extended periods of sitting and computer use; occasional lifting of office supplies and materials.
- Environmental Factors : Indoor setting with standard office conditions; interaction with students, faculty, staff, and the public.
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