Basic Requirements
Field Support Technician that travels to field locations to perform deskside support activities while also being the smart hands for Tier 3 Issue resolution.
Able to do basic onsite troubleshooting / maintenance using a console connect tool, usually under direction of our Network team, on routers, switches, UPS, Wireless Access Points.
Also help with the Installation, removal and testing of this equipment along with Cabling, Racks, and Patch Panels.
Provide Deskside support for Field users devices such as HP / Dell laptops, Docking stations, Monitors, Printers and mobile devices.
Will involve managing local hardware inventory to include ordering stock refresh, imaging system, basic hardware fixes of devices (replace battery, run diagnostics on equipment, update system drivers and replace peripherals).
Provide Desktop application support in a Windows environment. Ability to troubleshoot software issues (typical desktop applications such as MS office suite, Outlook, Teams, Sharepoint, Cisco Anyconnect, Chrome, Internet explorer).
Also installation and troubleshooting of 3rd party oil applications that may also require working with the application support team for further assistance.
Remote support While we will need onsite support must be able to support users remotely using remove connectivity tools (Bomgar, Windows connectivity tools, Quick Connect) to set up session with end users for troubleshooting and remote management.
Assist user with VPN connection issue s
Mobility support Support end users with Company and BYOD mobile phones (iPhone and Android) with enrolling in company platform and setting up user profile / applications on devices.
Will escalate to our Tier 3 team when Handheld mobile devices used in the Field by Midstream users.
Work will be in Midstream locations (Terminal, Pipeline, Gas Plants and Field offices) so knowledge of Oil & Gas industry and downstream applications and hardware is beneficial.
Will require use of safety clothing and equipment when visiting some of the sites to do work.
Will need to be able to work as the face of IT with the Field users. So good communication skills, team player and able to work alone managing time and priorities.
Field Service Technician I - Integrated Automation
Successfully install, static test, and commission a minimum of as least two single line fixed depth of field scanner. Receive on the job training from senior technicians. Ability to work in a team environment with senior technicians. ...
Field Service Technician
Anistar is seeking an experienced Field Service Technicians to provide assistance with the service tickets, termination, and testing of various types of voice and data cables as well as security equipment. ...
MV Traveling Switchgear Field Technician - Oregon
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of E+I Engineering medium voltage electrical switchgear, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical repairs and modifi...
Field Service Technician
Field Service Technician – $27+ (Hourly + $75 per diem when out in field). Responsible for on-site field visits to supervise the installation of equipment. Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite repairs. Responsible for submit...
Field Service Technician
Anistar is seeking an experienced Field Service Technicians to provide assistance with the service tickets, termination, and testing of various types of voice and data cables as well as security equipment. ...
Field Service Technician
Location: Tulsa, OK (located at the Tulsa International Airport).Contract: 6 months, possible to extend/convert to perm.To apply please email your resume to .This tech is responsible for performing customer support activities involving the installation, modification, and repair of complex equipment ...
Field Service Technician
Responsible for on-site field visits to supervise the installation of equipment. Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite repairs. Responsible for submitting reports to the Field Service Manager and the Quality Department. Provi...
Traveling Switchgear Field Technician - Oregon
A Field Technician is responsible for assisting in start-up commissioning, integration, emergency service and troubleshooting of Vertiv electrical switchgear 480VAC/15KVAC, including PDU, ATS, PDC, circuit breakers, protective relays, plc, meters and other automated devices as well as mechanical rep...
Field Service Technician
Responsible for on-site field visits to supervise the installation of equipment. Coordinates problem resolutions with Field Service, Engineering, and other inter-company departments to expedite repairs. Responsible for submitting reports to the Field Service Manager and the Quality Department. Provi...
Field Technician Trainee, ILI
Completes initial technician training format to ensure adequate progression to become an ILI Field Technician Level I, i. Follows standard troubleshooting procedures to alleviate problems encountered in the field, ensuring safe and efficient field performance from equipment,. Acquire knowledge of TD...