Gift Shop Sales Associate
Location Cleveland, OH 44113 Description
Position : Gift Shop Sales Associate
Location : Cleveland, OH
Schedule : Part-Time & Full-Time Available
Grade : 13
Reports to : Store Supervisor
Job Level : Entry-level (non-supervisory); non-exempt
Shifts will vary - must have Friday, Saturday, and Sunday* *availability.* Responsibilities
Essential Functions and Duties :
Responsible for being the customer advocate, while consistently representing GLBC in a positive manner
Responsible for carding all patrons under the age of 30
Follows all procedures for selling alcohol safely
Enthusiastically greet guests, answer questions, and offer suggestions regarding merchandise
Counts and balances cash drawer; and adheres to proper cash handling procedures
Straightens and folds merchandise throughout the shift
Restocks shelves from in house supplies
Dusts all shelves, cleans all glasses, including windows, shelves and counter, empties waste basket and vacuums throughout shift
Continually checks for faulty merchandise, removes from shelves, tags reason for it removal, records in inventory log, and reports to Store Supervisor
Audits and updates all price tags
Checks beer expiration dates and ensures proper rotation
Price tags all received merchandise
Answers telephone and forwards calls where appropriate
Completes data entry as needed
Other duties and projects as assigned
Required Skills and Experience
Work Experience :
A minimum of 2 years of prior retail experience is required
Required Qualifications :
Solid verbal communication skills
Exceptional interpersonal and customer service skills
Ability to stay organized under pressure and make spontaneous decisions
Must be detail oriented with a proven ability to manage multiple tasks and troubleshoot when necessary
Must be computer savvy
Ability to lift up to 60 pounds
Flexible scheduling with majority of hours during nights and weekends
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