Search jobs > Tucson, AZ > Patient service representative

Patient Service Representative for Carondelet Medical Group Surgical Specialists

Tenet Healthcare
Tucson, AZ, United States
Full-time

Summary :

Responsible for all aspects of surgery process including all verifying insurance; pre-operative certifications and authorizations;

complete necessary hospital forms; scheduling patient for any pre-operative labs, testing and coordination of post-surgery care

Essential Job Responsibilities :

  • Adheres to and supports the mission, purpose, philosophy, objectives, policies, and procedures of Tenet Physician Resources.
  • Adheres to the Tenet HIPAA Compliance Plan and the Privacy Standards Confidentiality Agreement.
  • Demonstrates support for the Tenet Corporate Compliance Program by being knowledgeable of compliance responsibilities as expressed in the Code of Conduct;
  • adhering to federal and state laws, rules, regulations, and corporate policies and procedures policies that affect his / her specific job functions / responsibilities;

and reporting compliance issues / concerns in a timely and appropriate manner.

  • Triage surgical candidates as required by the physicians
  • Work with appropriate hospital personnel to obtain information as required for surgery scheduling.
  • Educate patients about planned surgery
  • Verify insurance information in electronic system
  • Obtain insurance authorizations as required by individual plans prior to surgery
  • Work in concert with surgeons to obtain medical clearances and preoperative testing as required by hospital protocols
  • Confirm and reschedule return appointments, as necessary.
  • Provide assistance to administrative or clinical staff as needed.
  • Notify manager with patient account and insurance issues.
  • Other duties as assigned

Education : High school diploma / GED or equivalent working knowledge

Experience : Minimum of one year working in medical insurance or healthcare related field; Previous surgery scheduling experience strongly preferred.

LI-JK1

The Scheduling Coordinator functions in all aspects of the Scheduling department and in addition provide oversight for the Scheduling Department in the absence of the supervisor.

The Scheduling Coordinator is responsible for all activities assigned during their shift, including quality and accuracy of work produced, reports at the end of the shift, and the status of the department.

Complies with all department-specific policies and procedures. Identifies and reports problems to the Scheduling Supervisor or Manager.

Education :

Required : Associate degree in related field or equivalent experience

Preferred : BS in related field

Experience :

Required : 1 year scheduling experience. At least 1 year previous experience in charge / supervisory or management position.

Certifications : Not Applicable.

Not Applicable.

Physical Demands :

30+ days ago
Related jobs
Promoted
Solis Mammography
Tucson, Arizona

Completely and accurately register patients including input of demographic and insurance information into our ERAD (Radiology Information System) and verifying accuracy of existing information;. Patient Service Representative - PRN (As Needed). A Day in the Life of a Patient Service Representative:....

Promoted
Nationwide Vision
Tucson, Arizona

If youre passionate about delivering quality patient care in a welcoming yet professional environment, Nationwide Vision may have the career for you! For more information on available career options, see down below. We apologize for the inconvenience this may cause some of our patients. Thank you fo...

Promoted
Coast Medical Service
Tucson, Arizona

Coast Medical Service is seeking a travel nurse RN SICU - Surgical Intensive Care for a travel nursing job in Tucson, Arizona. Coast Medical Service is a nationwide travel nursing & allied healthcare staffing agency dedicated to providing an elite traveler experience for the experienced or first-tim...

Tucson Medical Center
Tucson, Arizona

Arranges payment methods or extensions of credit with patients or representatives; evaluates accounts and determines payment dates based on patient’s ability to pay and hospital policies; explains charges, services, and hospital policy regarding payment of bills. Answers phones, pre-screens using ap...

Pinnacle Performance Group
Catalina Foothills, Arizona

Our Customer Service Representative Will Be Responsible For: Engage in communication with customers directly, be an expert on all product knowledge and educate them on their desired product inquiry Research target markets to better identify and engage with new and existing customers to help bolster ...

Tucson Medical Center
Tucson, Arizona

The Laboratory Client Services Representative is responsible for working cooperatively with Clinical staff and patients promoting professional and respectful interactions. Serves as an informational representative of clinical departments providing Laboratory information in response to patient and Cl...

Intuit - TurboTax
Arizona, US
Remote

As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. Well give you amazing continuous...

Tucson Medical Center
Tucson, Arizona

Arranges payment methods or extensions of credit with patients or representatives; evaluates accounts and determines payment dates based on patient’s ability to pay and hospital policies; explains charges, services, and hospital policy regarding payment of bills. Answers phones, pre-screens using ap...

Intuit - TurboTax
Tucson, Arizona
Remote

As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. We're looking for individuals with excellent communication skills an...

Tucson Medical Center
Tucson, Arizona

Unit 900 is an adult medical surgical floor that cares for adult patients who are acutely ill with a wide variety of medical conditions or are recovering from surgery. We don’t only care for our patients, we care for our TMC family too. Our passion for caring for the Tucson community has expanded ov...