Under general supervision, the Residential Aide will help maintain an efficient and satisfactory work environment at the site.
The Residential Aide will perform a variety of office activities to manage and monitor client needs onsite. Direct responsibilities include working with social services staff and security personnel to provide a safe shelter environment for families, interacting with clients, and checking paperwork.
Essential Job Functions :
Complete and submit new resident arrival packets, exits logs, daily occupancy forms, etc. in accordance with Midway Living, Inc.
DHS, and OTDA mandates.
- Ensure all incidents are logged and filed in the incident binder.
- Ensure all visitors are properly identified and recorded in the logbook.
- Maintain all logs (School attendance, ACS, emergency contacts, logbook, shift summaries, etc.).
- Complete crib audits to assess for Safe Sleeping compliance and report findings.
- Ensure office, office equipment and bathrooms are clean and properly maintained.
- Compile and submit comprehensive shift summary reports.
- Collaborate with Security officers to help maintain a safe environment for employees, clients, and visitors.
- Oversee incident management involving clients, and other Staff, as needed.
- Conduct Quality Assurance and regulatory compliance with Midway Living Inc., DHS and OTDA mandates.
- Respond to emergencies in an appropriate and professional manner.
- Certify that all the Nightly Signature Rosters are being completed on time and accurately.
- Review incident reports for accuracy, clarity and confirmation of appropriate action taken.
- Check that all onsite equipment is properly maintained.
- Empty, clean and prepare units for vacancies (bag and tag client materials where needed).
- Distribute DHS notices (i.e. 4002 notices, appointment slips, mail, etc.) to residents.
- Follow up with the delivery of DHS correspondence (i.e. 4002 notices or appointment slips).
- Conduct unit inspections to ensure a clean and healthy environment for the client.
- Ensure that all relevant information and documentation has been reviewed with and delivered to the oncoming shift.
- Report any incidents of any nature to management.
- Support efforts to place families into permanent housing.
Requirements :
All candidates must possess the following qualifications :
- High School Diploma or Equivalent
- Valid NYS Security Guard License
- Ability to interact with the facility staff and client population
- Work under pressure and stressful situations
PI249128185
17 hours ago