Switchboard Operator / Receptionist

Location : Onsite at 358 S Main St, Burlington, NC 27215

Schedule : 30 hours per week

Job Summary :

As a Switchboard Operator / Receptionist at Labcorp, you will operate a computer-based telephone switchboard to route both incoming and outgoing calls.

You will also be the first point of contact for visitors, ensuring they are directed to the appropriate location or notifying staff of their arrival.

Responsibilities :

• Operate a computer-based Akkadian Console switchboard, routing calls efficiently.
• Greet visitors and assist them by providing directions or notifying the appropriate staff member of their arrival.
• Maintain a professional and welcoming demeanor in all interactions.

Qualifications :

• High School Diploma or equivalent required.
• 1-2 years of experience in telephone operations or similar roles.

Knowledge Skills Abilities :

• Knowledge of switchboard operations is preferred, but general telephone experience will meet the requirements.
• Ability to navigate between multiple computer applications is essential.
• Strong listening and communication skills.
• Clear, concise, and professional verbal communication.
• Friendly, courteous, and professional demeanor in phone conversations and in-person interactions.

Benefits : All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees / certifications, as well as internal equity and market data.

Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including : Medical, Dental, Vision, Life, STD / LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable.

For more detailed information, please .

Labcorp is proud to be an Equal Opportunity Employer :

As an EOE / AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind.

We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions / needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

We encourage all to apply

If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our or contact us at

For more information about how we collect and store your personal data, please see our .