Program Manager II

Description* Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.

A Fortune 200 leader, we’re the driven professionals and technology experts companies turn to most to solve their IT challenges.

The Sr. Program Manager is responsible for the development, delivery, and management of strategic solutions and programs across CDW-G business segments.

Independently manages projects or programs. Owns all aspects of a product or service offering for a client, from inception to installation.

Integrally involved in interaction with sales, consultants, stakeholders and other members of cross-functional teams. Projects are typically of high complexity or risk and have high visibility in the client or CDW organization.

A Sr. Program Manager will often work on projects consistent of emerging and / or highly customized technology. Work with enterprise or strategic clients that will often have strict constraints on one or more of the project components.

This position often works with mixed teams with multiple practice / solution areas and complex systems integration which could include multiple Service areas and third-party vendors.

The Sr. Program Manager is responsible for leading Project Managers and Program Managers within the associated program or projects.

The CDW Sr. Program Manager acts as project advocate ensuring success for all stakeholders by driving for results, making the tough call, and building strong relationships with project stakeholders.

• What you will do : Project Management : Compares / contrasts client’s methodology and provides guidance to Program Managers or Project Managers on melding customer methodology and processes with CDW methodology.
• Accountable for project profitability. Tracks multiple budgets, consolidates and summarizes for executive stakeholders.

Understands budget to actual variations for project phases, makes recommendations and adjustments. Tracks project and program margins against targets.

Addresses financial warnings for individual projects and mitigates the effect with the Project Managers. Understands the economics of financial decisions across the portfolio within the client and its impact to CDW.

Works with clients to position operational expenses vs. capital expenditures.* Validates initial program / project scope and estimates.

Understands and articulates the impact of project changes on the program. Influences and makes program recommendations at executive stakeholder level.

Sets strategy for minimizing impact and risk to the client due to project changes.* Maintains continuous alignment of program scope with strategic business objectives.

Makes recommendations to modify the program to enhance effectiveness toward the business results or strategic intent.* Identifies and interprets risks from dependent CDW projects and client landscapes.

Understands how they impact the program and mitigates the risks. Communicates risks and plans to project stakeholders.* Aligns all dependencies from program work streams.

Proactively conducts resource planning and optimizing billable schedules, monitoring and adjusting assignments as necessary.

Acts as an escalation point to address resource constraints to minimize impact to the program.* Establishes and owns program communication plan.

Consolidates, manages and executes project communication plans into program communications plan for all stakeholders and work streams.

• Responsible for meeting contractual performance criteria and due dates during service delivery and overall project completion.
• Ensures compliance with relevant corporate and government policies.* Leadership : Provides guidance, mentorship and counseling to CDW project team members.
• Takes accountability for project results. Is fiscally responsible to the client, the project and to CDW. Holds project team accountable.
• Instills trust with our clients by building strong relationships with stakeholders.* Leverages business acumen and political savvy as well as relevant personal and CDW experience to build credibility.
• Demonstrates ability to diffuse uncomfortable situations with client and / or project team.* Leads efforts to continuously define, contribute and to improve our overall project management knowledge base across geographies and solution areas.

Develops standards, best practices and training for team members.* Communication : Assimilates information from across all projects in the program and distills the information for the appropriate stakeholders.

Integrates new information on the fly, synthesizes the information and charts a new course as appropriate.* Has clear and concise communication.

Leads and facilitates both live and virtual meetings. Keeps meetings on track, on topic and summarizes assigns and publishes follow up items in a timely manner.

• Adapts communication style and medium to the audience needs. Adjusts communications based on complex political landscape.
• Defines strategy and content for formal presentations and coaches project managers on delivery. Creates talking points and strategic messaging.
• Required Qualifications : Bachelor’s degree in business or computer related field or equivalent experience* 10 or more years of experience in delivering quality Infrastructure Project Management* Five or more years of experience in leading significant technology projects across all solution areas in support of government programs.
• PMP or PgMP certification required* Active DoD Top Secret clearance strongly preferred.* Significant success leading projects with enterprise or strategic customers that may encompass several technologies* Suggest and initiate new processes to improve best practices within the Project Management team* Demonstrated ability take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors* Working knowledge of one or more formal project management methodologies proficiency with tools such as Microsoft Project / Office* Ability to leverage business acumen, political savvy, relevant personal and CDW experience, perseverance and communication skills to build credibility* Excellent written, presentation, and verbal communication skills.

Adjusts communication based on complex political landscape. Ability to assimilate information from across all projects in the program and distills the information for the appropriate stakeholder* Ability to work weekends and / or off hours as necessary to meet clients' needs* Ability and willingness to travel up to 50% or as necessary to other CDW locations, meetings and client sites* Preferred certification ITIL V3Understands ITIL Framework* Experience in managing a diverse set of contract types including Firm Fixed Price (FFP), Time & Material* (T&M), Cost Plus (CP), and As a Service* Familiar with Government contracts and programs* Familiar with FISMA and FEDRAMP* Strong grasp of business and technical acumen related to Federal initiatives* Experience with Business Value and Impact Analysis* Ability to travel up to 50% as needed.

Who we are : *CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.

Our fingerprints can be found on technology in workplaces of more than 250,000 companies; from fresh-faced start-ups to international conglomerates.

With the breadth of products and services we offer, there is no request too big or too small. *What you can expect from us : Culture, coworkers, careers.

CDW is not only the People Who Get IT but the People who get People. Our relationships are fueled by our deep expertise and grounded in the CDW Way.

Our empowering leadership makes things happen and inspires their teams to do the same. From the teammates beside us to the leaders who guide us, we move forward together.

At CDW, you’ll work with people who inspire you. People with positive, success-driven attitudes who you will learn from and forge strong relationships with.

Bring your best true self and your best ideas to CDW. Because diverse perspectives bring forth better problem solving and better solutions for our customers on a rapidly evolving technology landscape.

Equal Opportunity Employer, including disability and protected veteran status*Benefits overview : https : / / cdw.benefit-info.

com / (https : / / cdw.benefit-info.com / )