Overview
Position Purpose : Set up banquet rooms and serve food and / or beverages in a friendly, courteous, and professional manner, adhering to Pyramid Hotels' high standards of quality.
Essential Functions : Set up banquet rooms as instructed by the Banquet Captain, including linens, serviceware, and glassware.
Attend standup meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner.
Serve food and / or beverages in the order and to the expectation of the Banquet Captain, ensuring consistency throughout the banquet.
Promptly bus dishes as guests complete each course and / or meal, and at the end of the meal or function. Replenish beverages as necessary and check with guests for overall satisfaction.
Practice teamwork and "Clean as you go" policies Reset banquet rooms according to the Captain's specifications after the event to ensure readiness for the following function and sanitation of banquet areas.
Qualifications Previous banquet or food service experience preferred. Ability to work in a fast-paced and demanding environment.
Excellent customer service skills. Strong communication and interpersonal skills. Ability to lift and carry heavy trays and equipment.
Must be able to work a flexible schedule, including nights, weekends, and holidays.
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