Onboarding Training Coordinator

Role Description Title : Onboarding Training Coordinator Reports to : Academy Program Director Classification : Full-time, Salaried, Exempt Starting Pay : $73,000 / year Position Summary.

The Onboarding Training Coordinator works with team members in the Learning and Development team as well as in HR and Program Services, to ensure a fast, seamless, and quality onboarding experience for all incoming employees.

This is a full-time position that involves arranging training schedules for new hires, proactively tracking completion of onboarding requirements, collaborating with recruiters and program managers, overseeing a monthly new hire orientation, and teaching other classes to support the mission of the Academy at Jubilee.

Some weekend or evening work may be required occasionally to attend team meetings, conduct training, meet with new employees, or provide customer service outside of traditional business hours.

Responsibilities. Provide proactive, responsive customer service to internal and external stakeholders across all job functions.

Coordinate onboarding with other members of the Learning and Development team, Talent Acquisition Manager, Recruiters, and Program Managers.

Ensure employees complete required training and submit required documents before specific dates. Schedule orientation dates and coordinate trainers.

Ensure new employees' complete person-specific training related to the people they will support. Work with Program Services so that this record is kept current as DSPs’ assignments change.

Offer customer service to DSPs to assist in meeting training requirements, including assisting with troubleshooting technology needs.

Assist the Academy Coordinator with data entry for new hires. Support the mission of the Academy at Jubilee by teaching one or more classes on a regular basis in addition to New Hire Orientation, such as Mandt, DSP II, and CPR / First Aid.

Assist in covering Academy classes as needed and cross-train in the duties of other Learning and Development team members to support ongoing operations and growth.

Hold quarterly new hire reunions to gauge the effectiveness of New Hire Orientation and the onboarding process as a whole.

Serve as an ambassador of Jubilee’s culture, mission, and values as a whole. Actively participate in team, interdepartmental, and interagency meetings relating to the role.

Recommend systems, technology, and processes to manage and streamline the handling and storage of data. File paper training documents where required.

Crosstrain assigned duties with other departmental staff. Other projects and duties related to the functions of the department.

Qualifications. Related associate's degree preferred. Experience in IDD services; DSP II certification and completion of Train the Trainer preferred.

Excellent written and spoken communication skills. Excellent customer service. Some experience teaching, training, coaching, or mentoring.

Mandt instructor, DSPII, and / or CPR / First Aid instructor preferred. Extremely detail-oriented and organized. Ability to manage multiple projects and detailed transactions daily.

Adept with commonly used office technology, such as the MS suite, Monday.com, databases, Zoom, smart TVs, etc. Fluency in languages other than English is always a plus.

Compensation. This position has a fixed starting pay of $73,000 per year. All staff have opportunities for pay increases and promotions.

Benefits. Benefits include four weeks of vacation, two weeks of sick leave, health / dental / life / disability insurance for the employee and eligible dependents, 5 percent retirement match after one year, 10 paid holidays, $1,000 student loan assistance or tuition reimbursement, $1,000 annual staff development fund, paid training opportunities, Flexible Spending Account (FSA) for medical and dependent care expenses, periodic reimbursement of vacation expenses, and more.

Depending on personal situations, additional paid leave may apply, such as parental leave, bereavement leave, and jury service.

Eligibility for some benefits starts at 20 or 30 hours of work per week. All employees must be fully vaccinated for Covid before starting work.

Jubilee is currently operating a hybrid workplace model for most administrative roles. Candidates should live within commuting distance of our Kensington, Maryland office.

About Jubilee . Jubilee Association of Maryland is a faith-based nonprofit that provides opportunities and support for adults with intellectual and developmental disabilities to live in and enrich their community while fulfilling their personal, family, social, and spiritual needs.

Jubilee was started by Hyattsville Mennonite Church in 1978 as part of the movement to bring people with intellectual disabilities out of segregated institutions and into the community.

Since then, Jubilee has grown to be a leader in person-centered disability services, currently supporting more than 200 people who are included in their communities across Montgomery County, Maryland.

The organization has a staff of more than 475 and an annual budget of more than $35 million. Through partnerships, innovation, and attentive care, Jubilee is a leader in providing the highest quality services and helping demonstrate the power of inclusion.

Learn more at www.jubileemd.org. Jubilee Association of Maryland is an equal opportunity employer that values a diverse workforce.

We are committed to equal employment opportunity regardless of race, color, national origin, citizenship, sex, gender identity, sexual orientation, marital status, age, disability, physical characteristics, genetic information, physical characteristics, veteran status, or religion. Powered by JazzHR