Search jobs > Columbia, SC > Quality assurance coordinator

Special Services Coordinator - Quality Assurance and Compliance

Richland One
Columbia, South Carolina, US
Full-time

General Statement of Job

Under limited supervision, assists in providing leadership in developing, supporting and ensuring the provision of free and appropriate public education for special needs students in all District schools.

Leads the districts efforts to develop, select, and ensure an appropriate use of specialized instruction. Develops procedures for program and provides instructional support to special services consultants, administrators, teachers, and other staff.

Supervises assigned professional and clerical personnel; reviews subordinates' adherence to District goals and policies.

Reports to the Director of Special Services.

Minimum Requirements

Requires Master's degree in special education or school administration supplemented by six to nine years of teaching, consulting and / or managing special education programs, or an equivalent combination of education, training and experience that provides the required knowledge, skills and abilities.

Must possess valid teaching and Principal certification.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Coordinates, monitors, and supports the planning and execution of specialized instruction and assessments.

Supports the development, implementation, and revision of curriculum designed to meet the needs of students with special needs.

Coordinates the selection and use of screening, diagnostic, progress monitoring, and other assessment tools.

Collects and analyzes informal and formal assessment data to inform decisions regarding instruction, professional learning, and resources.

Coordinates the evaluation and selection of resources utilized by special services teachers and support staff.

Coordinates and supervises the development and delivery of professional learning opportunities for special services personnel.

Facilitates research regarding trends and best practices to support student success.

Uses pertinent data to refine and improve special services and initiatives.

Collaborates with the special services staff to offer workshops and other opportunities for parent engagement.

Supports the implementation of the District’s Multi-tiered System of Supports (MTSS).

Supervises assigned special education professional and clerical personnel; supervisory duties include instructing; assigning, reviewing and planning work of others;

maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems and recommending employee transfers, promotions, discipline and discharge as appropriate.

Assists in planning and coordinating professional learning for all special services teachers and support staff.

Reviews the work of subordinates for completeness and accuracy; evaluates and makes recommendations as appropriate; offers advice and assistance as needed.

Assists in developing, supporting and implementing appropriate education programming for special needs students of all ages in District schools, ensuring compliance with all applicable District, state and federal policies and laws.

Assists in monitoring various budgets allocated for the provision of special education programming; oversees billing for multi-district students.

Provides instructional support for district alternative placement sites.

Provides technical assistance and responds to inquiries and complaints from teachers, principals, parents and the general public as needed.

Compiles data and submits required reports to the District, state and federal government.

Coordinates summer programs for students with special needs.

Keeps abreast of developments and innovations in the profession and ensures that staff members remain current and properly trained as well.

Uses a computer to record and retrieve various information and to prepare reports, spreadsheets and correspondence.

Receives, reviews, prepares and / or submits various records and reports including budget documents, technical documents, professional studies, student records, statistical reports, legal updates, annual reports, grant applications, job applications, performance appraisals, personnel records, policies and procedures, memos, correspondence, etc.

Operates a variety of equipment such as a computer, telephone, copier, fax machine, calculator, vehicle, etc.

Interacts and communicates with various groups and individuals such as the immediate supervisor, Superintendent, administrators, subordinates, consultants, psychologists, teachers, parents, medical professionals, principals, social workers, other District personnel, community and government agencies, and the general public.

ADDITIONAL JOB FUNCTIONS

Represents the District on task forces, committees and boards as appropriate.

Provides crisis management and intervention as necessary.

Manages student and program records on computer.

Performs related duties as required.

MINIMUM QUALIFICATIONS OR STANDARDS REQUIRED

TO PERFORM ESSENTIAL JOB FUNCTIONS

Physical Requirements : Must be physically able to operate a variety of machines and equipment including a computer, telephone, basic office equipment, vehicle.

Must be able to exert up to five pounds of force occasionally and / or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Sedentary work involves sitting most of the time, but may involve walking or standing for periods of time. Must be able to lift and / or carry weights of five to ten pounds.

Data Conception : Requires the ability to compare and / or judge the readily observable functional, structural or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things.

Interpersonal Communications : Requires the ability of speaking and / or signaling people to convey or exchange information.

Includes giving assignments and / or directions to subordinates and receiving assignments and / or direction from supervisor.

Language Ability : Requires ability to read a variety of laws, policies and procedures, legal opinions, evaluation materials, technical and professional studies, budget documents, etc.

Requires the ability to prepare performance appraisals, policies, complex reports, correspondence, etc. with proper format, punctuation, spelling and grammar, using all parts of speech.

Requires the ability to speak with and before others with poise, voice control and confidence.

Intelligence : Requires the ability to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions;

to interpret an extensive variety of instructions in oral, written, mathematical or schedule form; to deal with several abstract and concrete variables.

Requires the ability to apply influence systems in managing a staff; to learn and understand complex principles and techniques;

to make independent judgments in absence of supervision; to acquire knowledge of topics related to primary occupation. Must have the ability to comprehend and interpret received information.

Verbal Aptitude : Requires the ability to record and deliver information, to explain procedures, to follow and give verbal and written instructions;

to counsel and teach employees. Must be able to communicate effectively and efficiently with persons of varying educational backgrounds and in a variety of technical and / or professional languages including special education, legal, budgeting, personnel, etc.

Numerical Aptitude : Requires the ability to add and subtract totals, to multiply and divide, to utilize mathematical formulas, to determine percentages and decimals and to determine time.

Must be able to use practical applications of statistics.

Form / Spatial Aptitude : Requires the ability to inspect items for proper length, width and shape, and visually read various information.

Motor Coordination : Requires the ability to coordinate hands and eyes using office machinery; to operate motor vehicles.

Manual Dexterity : Requires the ability to handle a variety of items, keyboards, office equipment, control knobs, buttons, switches, catches, etc.

Must have minimal levels of eye / hand / foot coordination.

Color Discrimination : Requires the ability to differentiate colors and shades of color.

Interpersonal Temperament : Requires the ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines.

The worker may be subject to tension as a regular, consistent part of the job.

Physical Communications : Requires the ability to talk and / or hear : (talking : expressing or exchanging ideas by means of spoken words;

hearing : perceiving nature of sounds by ear).

PERFORMANCE INDICATORS

Knowledge of Job : Has thorough knowledge of the methods, procedures and policies of Curriculum and Instructional Services as they pertain to the performance of duties of the Coordinator - Special Education.

Is knowledgeable in the laws, ordinances, standards and regulations pertaining to the specific duties and responsibilities of the position.

Is able to help ensure departmental compliance with all laws and regulations and control the activities of the department through effective supervision.

Has considerable knowledge of the functions and interrelationships of Richland District One and other governmental agencies.

Knows how to plan, organize and direct a professional and clerical staff. Is able to perform employee evaluations and to make recommendations based on results.

Knows how to apply supervisory and managerial concepts and principles. Has the ability to offer guidance and assistance to co-workers and employees of other departments as required.

Has the ability to offer instruction and advice to subordinates regarding departmental policies, methods and regulations.

Has the ability to use independent judgment as needed in performing routine and non-routine tasks. Is able to take the initiative to complete the duties of the position without the need of direct supervision.

Is able to read and interpret complex professional and technical reports, legal opinions, budget documents, statistical reports and related materials pertaining to the responsibilities of the job.

Knows how to prepare complex reports, budgets, performance appraisals, correspondence, etc. Has comprehensive knowledge of the terminology and various professional languages used within the department.

Knows how to maintain effective relationships with personnel of other departments, professionals and members of the public through contact and cooperation.

Has comprehensive knowledge of mental retardation, physical handicaps, learning disabilities, emotionally handicaps and all other conditions making children exceptional.

Has thorough knowledge of appropriate curriculum and testing for special needs students. Is able to make sound, educated decisions.

Is able to perform job tasks professionally under political / public scrutiny and in an environment where discrimination and other public issues are constant concerns.

Knows how to react calmly and quickly in emergency situations. Knows how to make public presentations. Has the mathematical ability to handle required calculations.

Has the ability to plan, organize and prioritize daily assignments and work activities. Has good organizational, technical and human relations skills.

Has the ability to learn and utilize new skills and information to improve job performance and efficiency. Has skill in the use of computers.

Is able to assist in compiling various financial information necessary in the preparation of the departmental budget, and knows how to monitor the budget.

Quality of Work : Maintains high standards of accuracy in exercising duties and responsibilities. Exercises immediate remedial action to correct any quality deficiencies that occur in areas of responsibility.

Maintains high quality communication and interaction with all District departments and divisions, co-workers and the public.

Quantity of Work : Performs described "Specific Duties and Responsibilities" and related assignments efficiently and effectively in order to produce quantity of work which consistently meets standards and expectations of the District.

Dependability : Assumes responsibility for completing assigned work. Completes assigned work within deadlines in accordance with directives, District policy, standards and prescribed procedures.

Remains accountable to assigned responsibilities in the technical, human and conceptual areas.

Attendance : Attends and remains at work regularly and adheres to District policies and procedures regarding absences and tardiness.

Provides adequate notice to higher management with respect to vacation time and time-off requests.

Initiative and Enthusiasm : Maintains an enthusiastic, self-reliant and self-starting approach to meet job responsibilities and accountabilities.

Strives to anticipate work to be done and initiates proper and acceptable direction for the completion of work with a minimum of supervision and instruction.

Judgment : Exercises analytical judgment in areas of responsibility. Identifies problems or situations as they occur and specifies decision objectives.

Identifies or assists in identifying alternative solutions to problems or situations. Implements decisions in accordance with prescribed and effective policies and procedures and with a minimum of errors.

Seeks expert or experienced advice where appropriate and researches problems, situations and alternatives before exercising judgment.

Cooperation : Accepts supervisory instruction and direction and strives to meet the goals and objectives of same. Questions such instruction and direction when clarification of results or consequences are justified, i.

e., poor communications, variance with District policy or procedures, etc. Offers suggestions and recommendations to encourage and improve cooperation between all staff persons and departments within the District.

Relationships with Others : Shares knowledge with managers, supervisors and staff for mutual and District benefit. Contributes to maintaining high morale among all District employees.

Develops and maintains cooperative and courteous relationships with department employees, staffers and managers in other departments, representatives from organizations, and the public so as to maintain good will toward the District and to project a good District image.

Tactfully and effectively handles requests, suggestions and complaints from other departments and persons in order to maintain good will within the District.

Emphasizes the importance of maintaining a positive image within the District. Interacts effectively with higher management, professionals and the public.

Coordination of Work : Plans and organizes daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology.

Avoids duplication of effort. Estimates expected time of completion of elements of work and establishes a personal schedule accordingly.

Attends required meetings, planning sessions and discussions on time. Implements work activity in accordance with priorities and estimated schedules.

Safety and Housekeeping : Adheres to all safety and housekeeping standards established by the District and various regulatory agencies.

Sees that the standards are not violated. Maintains a clean and orderly workplace.

Planning : Plans, directs and uses information effectively in order to enhance activities and production of the department.

Knows and understands the expectations of the District regarding the activities of the department and works to see that these expectations are met.

Designs and formulates ways, means, and timing to achieve the goals and objectives of the department and the District. Within constraints of District policy, formulates appropriate strategy and tactics for achieving departmental and District objectives.

Effectively and efficiently organizes, arranges and allocates manpower, financial and other designated resources to achieve the goals and objectives of the department and the District.

Organizing : Organizes work and that of subordinate staff well. Ensures that staff members know what results are expected of them and that they are regularly and appropriately informed of all District and department matters affecting them and / or of concern to them.

Staffing : Works with the Human Resources Department and upper management, where appropriate, to select and recommend employment of personnel for the department who are qualified both technically and philosophically to meet the needs of the department and the District.

Personally directs the development and training of department personnel ensuring that they are properly inducted, oriented and trained.

Leading : Provides a work environment which encourages clear and open communications. Has a clear and comprehensive understanding of the principles of effective leadership and how such principles are to be applied.

Provides adequate feedback to staff so they know whether their performance levels are satisfactory. Commends and rewards employees for outstanding performance yet does not hesitate to take disciplinary action when necessary.

Exercises enthusiasm in influencing and guiding others toward the achievement of District goals and objectives.

Controlling : Provides a work environment which is orderly and controlled. Coordinates, audits, and controls manpower and financial resources efficiently and effectively.

Coordinates, audits, and controls the utilization of materials and equipment efficiently and effectively. Has a clear and comprehensive understanding of District standards, methods and procedures.

Delegating : Assigns duties to staff as necessary and / or appropriate to meet department goals, enhance staff abilities, build confidence on the job and assists staff members in personal growth.

Has confidence in staff to meet new or additional expectations.

Decision Making : Uses discretion and judgment in developing and implementing courses of action affecting the department.

When a particular policy, procedure or strategy does not foster the desired result, moves decisively and explicitly to develop and implement alternatives.

Creativity : Regularly seeks new and improved methodologies, policies and procedures for enhancing the effectiveness of department and District.

Employs imagination and creativity in the application of duties and responsibilities. Is not adverse to change.

Human Relations : Strives to develop and maintain good rapport with all staff members. Listens to and considers their suggestions and complaints and responds appropriately.

Maintains the respect and loyalty of staff.

Policy Implementation : Has a clear and comprehensive understanding of District policies regarding the department and District function.

Adheres to those policies in the discharge of duties and responsibilities and ensures the same from subordinate staff.

Policy Formulation : Keeps abreast of changes in operating philosophies and policies of the District and continually reviews department policies to ensure that any changes in District philosophy or practice are appropriately incorporated.

Also understands the relationship between operating policies and practices and department morale and performance. Works to see that established policies enhance same.

30+ days ago
Related jobs
Richland One
Columbia, South Carolina

Supervises assigned special education professional and clerical personnel; supervisory duties include instructing; assigning, reviewing and planning work of others; maintaining standards; coordinating activities; allocating personnel; selecting new employees; acting on employee problems and recommen...

South Carolina Department of Disabilities and Special Needs
Columbia, South Carolina

Under the general supervision and guidance of the Facility Administrator, this position will provide comprehensive continuous quality assurance measures related to all services provided at the Saleeby Center and ensure those services are delivered in accordance with the agency’s directives and regul...

Promoted
Nelson Mullins Riley & Scarborough, LLP
Columbia, South Carolina

Typical responsibilities includes: timely process client billing memos, establish dependable relationships with attorneys and staff, be able to move processes along and navigate through conflicts or assistance from internal and external contacts, distribute billing memos during billing cycle, create...

Promoted
CBRE
Columbia, South Carolina

This role is responsible for the delivery of all quality and compliance deliverables for regulated and non-regulated services provided to the client; per the master service agreement, Quality agreement, and any local service level agreements. The minimum salary for the Quality and Compliance Directo...

PricewaterhouseCoopers Advisory Services LLC
Columbia, South Carolina

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. Understanding of data and integrations between manufacturing and quality applications; a...

MUSC
South Carolina, United States
Remote

The Clinic Intake Coordinator/Case Manager will provide individual evaluations of patients (via phone, remote or in-person) referred to the PPC to assess presenting symptoms, crime and trauma history, and other stressors in order to develop the best treatment plan and identify other resources and/or...

Richland School District 2
Columbia, South Carolina

This position is for the 2024 - 2025 school year....

School District Five of Lexington & Richland Counties
Irmo, South Carolina

Adult Support - Special Services (Temporary Position) JobID: 2822. ...

BlueCross BlueShield of South Carolina
Columbia, South Carolina

Represents quality assurance on workgroups/special teams and in meetings. Uses new or existing data to identify and implement qualitative and quantitative improvements focusing on prevention, planning, and quality control. We understand the value of a diverse and inclusive workplace and strive to be...

South Carolina Department of Disabilities and Special Needs
Columbia, South Carolina

The South Carolina Department of Disabilities and Special Needs (DDSN) is the state agency that plans, develops, coordinates, and funds services for South Carolinians with the severe, lifelong disabilities of intellectual disability and related disabilities, autism spectrum disorder, traumatic brain...