Job Description
Job Description
Account Manager
North Mill Equipment Finance, a fast-growing equipment lender headquartered in Norwalk, Connecticut, is seeking an experienced senior account manager in our Irvine, CA location.
This person will join a team with a decisive mission to deliver outstanding, unparalleled customer service to the equipment finance brokers with whom we count on to sustain and grow our business.
The ideal candidate will have at least 5 years of experience in credit, sales, documentation, and funding. Strong math, problem-solving, and communication skills are a must along with the ability to work with others in a fast-paced, high-energy, growth-oriented environment.
An understanding of lease and loan products is preferred.
Responsibilities include :
- Working collaboratively with other account managers to create a results-oriented team that prides itself in the delivery of optimal service and in meeting service goals, metrics, and service-level-agreements
- Proactive outbound calling made to brokers, espousing the NMEF value proposition, in order to generate leads for the organization
- Managing multiple tasks and meeting aggressive deadlines
- Possessing a high energy, strong desire to achieve top results with a charismatic, positive can-do" attitude
- Assure the compliance of company credit and funding standards and performing day-to-day activities within the document and funding department
- Providing assistance to our broker partners and answering questions and solving issues in a timely manner
- Continually gauging customer service satisfaction and report results to the team leader
- Processing and closing between 25-40 transactions a day
- Managing the on-boarding of new customers and ensuring transactions are completed within designated SLAs
Qualifications
- Four-year college degree in marketing, salesmanship, or finance preferred
- Proven excellence in providing impeccable customer experience
- An ability to adjust behavior accordingly to manage different personality types to yield optimal outcomes
- Proven teamwork skills and the ability to work independently
- Understanding of leases and loans preferred
- Ability to problem solve complex situations or ask for assistance in doing so.
North Mill Equipment Finance provides loans, EFA’s and leases for production, construction, manufacturing, transportation, franchise, and other asset categories.
A dynamic, progressive, and technology-driven organization, the company offers opportunity for growth, competitive salaries, excellent benefits and a business casual atmosphere.
Your outstanding performance and commitment to customer experience excellence will not go unnoticed at North Mil
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