A company is looking for a Senior Customer Support representative for a remote position.Key ResponsibilitiesResolve customer complaints via phone, email, or social mediaAssist customers and operators by providing necessary informationTrack bad reviews and support cases to identify and resolve problemsRequired QualificationsUp to 2-3 years of experience in customer serviceNative speaking in VietnameseFluency in EnglishKnowledge of Internet services and software technologiesSelf-organized with great time management skills
Senior Support System Specialist
Reporting to the Assistant Director of Facilities Systems, the Senior System Support Specialist provides ongoing implementation and day-to-day support along with maintenance of the Skire/Unifier System and other Facilities Third Party systems critical to the successful execution of construction proj...
Senior Customer Care Specialist
A company is looking for a Senior Customer Care Specialist to enhance app engagement and provide customer support. ...
Senior Compliance Specialist: Customer Security Assurance
Reporting to the Manager, IT & Compliance, the Senior Compliance Specialist in the role of Customer Security Assurance will assist with all matters relating to the Customer Security Assurance Program as well as supporting the overall Information Security compliance. Provide guidance and support ...
Senior Manager Customer Support
Key Responsibilities:Lead a team of Supervisors and front-line agents across multiple customer support channelsAct as a communication bridge between the business and customers, sharing insights and informationOptimize production and quality by utilizing analytics and creating positive changes for ag...
Senior Platform Support Specialist - Enterprise
Senior Platform Support Specialist - Enterprise, Avangrid Management Company, LLC, Rochester, NY:. Leads and designs technical support and solutions for the installation, configuration, and maintenance of IBM, EMC, NETAPP, and Commvault storage and backup platforms supporting Hyper-V, Redhat, Vmware...
Associate Customer Support Specialist
A company is looking for an Associate Customer Support Specialist to provide technical support and product knowledge for fleet management software. ...
Senior Compliance Specialist: Customer Security Assurance
Reporting to the Manager, IT & Compliance, the Senior Compliance Specialist in the role of Customer Security Assurance will assist with all matters relating to the Customer Security Assurance Program as well as supporting the overall Information Security compliance. Senior Compliance Specialist:...
Overleaf Customer Support Specialist
Working closely with our Sales, Marketing, Customer Success, and Finance teams to support end-user, institutional, and enterprise customers;. Providing prompt and professional end-user Overleaf email-based support both for our B2C and B2B customers and users; . Experience in a customer service or s...
Client Services/Customer Care Support Specialist
Client Services/Customer Care Support Specialist. The Customer Support Team is responsible for participating in all aspects of receiving, evaluating, and resolving S&P Global Market Intelligence customer service issues in a timely fashion. Resolution of customer support queries (email, phone, live c...
Customer Support Specialist
EliseAIs Customer Support team are subject matter experts responsible for solving issues and answering questions for our customers. Our Technical Customer Support Specialists possess in-depth system knowledge on our individual client configurations and systems and configuration data access. The Supp...