JOB PURPOSE :
Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the home buying process to provide an outstanding customer experience.
Ensure timely settlements to achieve monthly and annual goals. Performs general on-site administrative functions. Directs Sales Associates / Sales Assistants activities.
Duties and Responsibilities
- Meet or exceed monthly sales / settlement quota.
- Provide excellent customer service
- Greet all prospective customers.
- Demonstrates model home; provides information on home features and benefits.
- Provide information regarding community and surrounding area.
- Ensures that model home site is well maintained and presentable.
- Assist customer with selection of home site, house plan, and structural options.
- Pre-qualify customer and complete contract worksheet.
- Prepare all contracts addenda, color selections, etc. accurately and completely.
- Assist customer with loan application, obtain deposits per company requirements, and expedite submission and approval.
- Liaison with production team to assure planning and execution of building process.
- Follow up with loans, contingent contracts, listings of re-sales, homeowners after settlement.
- Participate in weekly sales meetings.
- Recruit, retain and direct activities of Sales Associates / Sales Assistants
- Performs other duties as assigned by management.
QUALIFICATIONS : Knowledge and Skills
Knowledge and Skills
- Excellent oral and written skills
- Punctual
- Professional appearance
- Excellent presentation skills
- Demonstrated problem solving and negotiation skills
- Well organized and self-directed
- Strong interpersonal skills, customer service driven
- Displays a friendly, enthusiastic, approachable manner
Education and Work Experience
- Associate’s degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience
- Prior experience in new home sales
- Must be a licensed realtor in states where required
- Must have valid driver’s license for business travel
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