Job Description
Meet, greet and seat guests with a positive, friendly and helpful attitude. Serve as a general source of information to all guests entering the multi-experiential live music venue, bar and restaurant.
Model teamwork, service and integrity to foster a positive and productive work environment. Work with a team to deliver exceptional service to guests through unforgettable experiences.
- Greet all guests promptly and courteously in a professional manner.
- Control flow of guests coming into restaurant and those waiting for a table. Direct guests to appropriate location to wait when needed.
Estimate and quote accurate wait times for tables.
- Seat guests at a pace that maximizes service efficiency and overall operations performance.
- Show guests to tables, place menu on table, and wait for guests to be seated before leaving the table.
- Control and monitor a waitlist through OpenTable, collecting the relevant guest information.
- Thank each guest for visiting the restaurant and invite them to return in a friendly and sincere manner. Communicate any guest concerns / complaints to management.
- Communicate to hosts, kitchen and venue leadership ongoing logistics such as the wait time, parties of eight (8) or more, any planned special event, and other necessary information to ensure proper flow.
- Attend pre-shift meetings before each shift. Perform defined opening / running / closing duties.
- Maintain a clean and orderly food service environment during operation and at end of shift, following sanitation procedures required by health regulatory agencies, focusing on both host and public areas.
- Support basic front-of-house service needs; deliver food and beverages to table and pre-bus as necessary.
- Ensure responsible alcohol service per local ordinance, alcohol awareness training and company policies.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to leadership.
Follow and support brand standard operating procedures (SOPs).
Perform other duties as assigned.
Requirements
Education
High school diploma or equivalent required
Experience
Experience in restaurant operations
Knowledge, Skills and Abilities
- Strong interpersonal and verbal communication skills
- Skill in diplomacy, handling multiple tasks and organizational skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
Licenses / Certifications
- State Alcohol Education Card required upon hire
Host/Hostess , Part Time
Hosting & Reception (Intermediate): Demonstrates mastery of hosting and reception in practical applications of a difficult nature. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good eno...
Part-Time - Security Officer - Category 10
Maintain safe and secure environment for guests, clients and employees of a multi-experiential live music venue, bar and restaurant through crowd control and enforcement of company policies.Provide exceptional service and assist in meeting the needs and expectations of all guests.Reports to Manager ...
Back of House / Kitchen Team Member (Part-Time)-Earn between $10-$16 per hour
Part-time Back of House / Kitchen Team Members earn between $10-$16 per hour. ...
Part Time Host
We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience. Keep the host stand neat, tidy, and presentable for guests. Previous restaurant hosting or serving experience pre...
Full Time - Maintenance & Engineer Assistant - Category 10
Partner with department and venue leadership to ensure proper maintenance and repair of the physical facility. Monitor and log equipment maintenance performed to prevent equipment failures and downtime. Ensure inventory of general consumable parts and supplies (light bulbs, filters, paint, etc. ...
Warehouse Forklift Operator (2:30pm-10:30pm - Part-Time)
Monday through Friday *NO WEEKENDS* .Requires operating Cherry Pickers, Reach Trucks, Forklifts, and Electric Pallet Jacks.Must be willing to cross train.Understanding and willingness to train on equipment such as Cherry Pickers, Reach Trucks, Forklifts, and Electric Pallet Jacks.Ability to operate ...
Full-Time - Line Cook - Category 10
Maintain sanitation levels at all times. Execute and adhere to all directions provided by department and venue leadership. Ejecutar y cumplir con todas las instrucciones proporcionadas por el liderazgo del departamento y del restaurante. ...
Host - Bob's Steak & Chop House - Part Time
Ensure guests are welcomed to the restaurant from the time they walk through the door until the time they depart. To follow, enforce, comply, and adhere to all Bob’s Steak & Chop House rules, policies, procedures, standards, and recipes at all times. Thank every guest upon departure, invite them to ...
Travel Nurse RN - Long-Term Care - $1,636 to $1,786 per week in Nashville, TN
Host Healthcare is an award-winning travel healthcare company with an immediate opening for this. Passionate and transparent team members have made Host Healthcare the agency of choice for new and experienced travelers looking for opportunities far away and close to home. Travel Happy With Host Heal...
Back of House / Kitchen Team Member (Part-Time)-Earn between $10-$16 per hour
Part-time Back of House / Kitchen Team Members earn between $10-$16 per hour. ...