Business Operations Manager Job Description
Job Description
We are seeking an experienced Business Operations Manager with hands-on expertise in managing large teams and overseeing complex operations.
The ideal candidate will demonstrate a proven ability to lead at a management level, executing strategic plans, driving operational efficiency, and achieving measurable results.
This role involves managing cross-functional teams, developing operational standards, and using data-driven insights to optimize processes and performance.
Key Responsibilities
Strategic Planning & Execution :
Develop and execute strategic plans to drive operational efficiency and achieve departmental objectives. Lead large-scale operations, ensuring all activities are aligned with the company’s goals and KPIs.
Team Leadership & Development :
Supervise and mentor a large team, fostering a high-performance culture. Communicate job expectations, monitor progress, and provide ongoing coaching and development.
Create personal growth opportunities for staff and manage talent within the department.
Complex Operations Management :
Oversee day-to-day operations, ensuring that large-scale and complex processes are streamlined for efficiency. Manage centralized intake activities, collaborate with unit managers, and expand the use of technology in support of operations.
Data Analysis & Performance Monitoring :
Use data analysis to monitor operational performance, identify trends, and implement data-driven decisions. Establish and track key performance indicators (KPIs) to assess departmental success and drive continuous improvement.
Quality Control & Standards :
Develop and enforce practice standards, policies, and monitoring systems to ensure quality control. Maintain quality service by analyzing and resolving quality issues and recommending system enhancements.
Cross-Functional Collaboration :
Build and maintain strong relationships with cross-functional teams, including unit managers and practice leaders, to ensure seamless integration of processes and initiatives.
Client Engagement & Issue Resolution :
Serve as the escalation point for client issues, ensuring prompt and effective resolutions. Engage with clients at risk of leaving the firm and work to retain them through relationship management and service recovery efforts.
Compliance & Safety :
Ensure all operations comply with legal, safety, and organizational standards. Enforce a safe, secure, and legally compliant work environment.
Business Operations Manager
A company is looking for a Business Operations Manager to lead revenue-related business functions. ...
Lead Instructor and Operations Manager for Top STEM Children Enrichment Franchise Business
The focus of this position (Lead Instructor and Operations Manager) is dual: To teach Snapology programs and To support day to day business operations. As an Operating Manager, you will be ask to assist in the day to day operations of the business from securing new school partnerships, coordinate st...
Business Continuity Project Manager - Risk Consultant
Aon is looking for a Business Continuity Project Manager. Aon Global Risk Consulting is searching for an experienced Business Continuity Project Manager to join its team as a consultant. The ideal candidate will have a consistent track record of knowledge and understanding of key Business Continuity...
Senior Manager Business Operations
The Senior Manager, Business Operations evaluates, administers, and manages all business and administrative matters including budget, operations, programs and personnel administration for the assigned department. Manager, Business Operations to work at UHealth. Assist the Department Administrators w...
Business Operations Manager
We are seeking an experienced Business Operations Manager with hands-on expertise in managing large teams and overseeing complex operations. Manage centralized intake activities, collaborate with unit managers, and expand the use of technology in support of operations. Bachelor’s degree in business,...
Sr. Manager, Business Operations - Surgical Services - UHealth/SoLé Mia
UHealth/SoLé Mia has an exciting opportunity for a full time Sr Manager, Business Operations with a hire date of. Manages, implements, coordinates, plans and evaluates the business operations for the department/division,which may include statistical, performance and managerial reporting, budget supp...
Sr Business Operations Manager
Responsible for continuous process improvements to optimize and streamline business operations, business processes, and workflows for the organization. Identifies, collaborates, and supports initiatives to improve business operations, performance, and revenue optimization. Provides guidance and cons...
Manager, Business Operations-BHP West-Administration-FT-Days-BHP
Oversees and coordinates business operations of regional community health services health centers within their assigned areas of responsibility. Serves as project manager for assigned tasks related to PBO operations. ...
Lead Instructor and Operations Manager for Top STEM Children Enrichment Franchise Business
The focus of this position (Lead Instructor and Operations Manager) is dual: To teach Snapology programs and To support day to day business operations. As an Operating Manager, you will be ask to assist in the day to day operations of the business from securing new school partnerships, coordinate st...
Business Operations Manager
Responsible for continuous process improvements to optimize and streamline business operations, business processes, and workflows for the organization. Identifies, collaborates, and supports initiatives to improve business operations, performance, and revenue optimization. Department : BUSINESS OPER...