Front Of House Manager

Assistant Manager-Front of House

As an Assistant Manager, you'll play a pivotal role in supporting the management team to ensure the smooth operation of our establishment.

Collaborating with team members, you'll uphold our standards of excellence and contribute to creating memorable experiences for our guests.

Essential Functions and Responsibilities :

• Assist in overseeing daily operations, including staffing, scheduling, and inventory management.
• Provide leadership and guidance to team members, fostering a positive work environment.
• Ensure compliance with company policies, procedures, and safety standards.
• Assist in training and development initiatives to enhance team performance and guest satisfaction.
• Collaborate with management to drive sales, maximize profitability, and achieve business goals.

Required Qualifications :

• Must be at least 21 years of age.
• Must be able to obtain a Gaming badge.
• Must be able to obtain an ABLE license.
• Minimum of 2 years of experience in management, preferably in a related field, demonstrating leadership and operational skills.
• Flexibility to work nights, weekends, and holidays.
• Maintain a professional appearance at all times by adhering to the establishment's dress code standards, ensuring a polished and professional image is presented to guests.
• Exceptional problem-solving abilities and decision-making skills.
• Proficiency in relevant software applications, such as Microsoft Office suite.
• Knowledge of industry regulations and compliance standards.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong organizational skills and attention to detail.
• Proven ability to adapt to changing circumstances and handle pressure with composure.
• Effective communication skills, both verbal and written.
• Commitment to providing outstanding customer service and exceeding guest expectations.
• Demonstrated ability to mentor and develop team members.
• Experience with budgeting, financial analysis, and cost control measures.

Working Conditions :

The work environment may involve exposure to smoke, with the intensity varying based on the specific location of the establishment.

What’s in it for you?

We're not just offering you a job; we're presenting you with an opportunity to grow and thrive within our organization. With our training program, mentorship, and encouragement, you'll have the chance to develop professionally in an environment that's both enriching and enjoyable.

Joining our team means being part of an environment that's dynamic, vibrant, and full of possibilities. Every day brings new challenges and experiences, making your career journey with us truly exhilarating.

Employee Benefits :

• Now Offering Daily Pay!
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Basic Life Insurance
• Life Insurance
• Disability Insurance
• Teladoc for Part-Time Employees
• Employee Assistance Program
• Paid Time Off
• Employee Appreciation & Recognition Programs
• Anniversary & Birthday Programs
• Award Co.
• Excellent opportunities to grow with us - over 85% of our managers were hourly team members.
• Referral bonuses for bringing new members to our team.

OUR MISSION : "We believe in exceeding employee and guest expectations by treating them like family and acknowledging them as our most valuable assets.

Our success is measured by teamwork, growth, profitability, and delivering legendary service to every guest, every time.