Office Clerk - Creative Arts, Literature & Communication

Salary : $17.00 Hourly

$17.00 Hourly

Location : Tacoma WA 98466, WA

Tacoma WA 98466, WA

Job Type : Part Time

Part Time

Job Number : 24-34-TMP #MON

24-34-TMP #MON

Division : Academic Affairs

Academic Affairs

Opening Date : 10 / 16 / 2024

10 / 16 / 2024

FLSA : Non-Exempt

Non-Exempt

Bargaining Unit : WFSE

WFSE

Who We Are

Tacoma Community College is a public two-year institution that serves a diverse population of approximately 14,000 students.

We embrace our identity as a community college and strongly encourage applications from candidates who recognize and honor the important role that equity, diversity, and inclusion brings to an educational community.

Our stated mission is to create meaningful and relevant learning, inspire greater equity, and celebrate success in our lives and in our communities.

We are recognized nationally as an Achieving the Dream "leader college," and our faculty are engaged in innovative work to improve student retention and program completion.

According to the Community College Survey of Student Engagement, TCC ranks high on measures of active learning and academic challenge, thanks to our creative and scholarly faculty.

We seek to recruit and retain a workforce that : Reflects the diversity of our community.Values intellectual curiosity and innovative teaching.

Is attracted by the campus mission promoting equitable access to educational opportunities.Cares about student success and collaborates on strategies to facilitate success for underrepresented populations.

Welcomes difference and models respectful interaction with others.Engages effectively with the community both within and outside of TCC.

Position SummaryThe Office Clerk provides equitable assistance to students, faculty, and staff of the TCC community through clerical support of Building F1.

This position also helps maintain various processes, records, and reports throughout the Division of Creative Arts, Literature, and Communication (CALC).

This role reports to the Administrative Assistant for the Dean of the CALC Division.

Essential Functions

Provide basic clerical support to the faculty in Building F1Answer inquiries at the front counter, on the telephone, and through department email from prospective students, current students, and other members of the campus communitySchedule room reservationsPerform routine filing, document creation, prepare spreadsheets, run reports, photocopy, fax, scan and proofread documents.

Organize and track office supply inventory and assist with preparing supply ordersOversee collection, organization, and distribution of the quarterly teaching schedules and office hours of F1 faculty.

Track faculty absences, which includes notifying appropriate dean, department chair, and administrative assistant, posting notices to inform students with directions from instructors.

Review faculty photocopy requests and process accordingly (in-house, print shop, etc.)Screen and distribute incoming mail.

Maintain FERPA standards in all operations, which includes developing office procedures that ensure the confidentiality of student records.

Assist with maintaining chair annual schedules with tracking and collection of syllabi, textbooks, and contracts.Perform other duties including special projects as directed.

Provide front desk coverage at the art gallery on a needed basis.Provide support to the BEdA department on a needed basis.Qualifications

Minimum Qualifications

High School graduate or equivalent.Experience working in a customer service roleIntermediate experience with Microsoft Office applications.

Conditions of EmploymentSuccessful completion of a criminal history background check prior to employment.The Successful Candidate Must DemonstrateAn appreciation of diversity and the benefits of a commitment to cultural awareness and sensitivity in the workplace.

Ethics, integrity, and sound professional judgement.Excellent verbal and written communication skills and effective interpersonal skills.

Excellent customer service skills, including building and maintaining internal / external relationships and customer satisfaction.

Strong organizational, critical thinking, and problem-solving skills.Ability to be self-directed and work independently in a team environment.

The ability to multi-task and use time management techniques to complete work within specific time periodsThe ability to consistently and accurately accomplish daily and quarterly tasks.

A strong commitment to maintaining confidentiality with sensitive documents, communications and records.

Application Process

Complete application packages mustinclude the following :

Tacoma Community College online application.Resume & cover letter.Terms of Employment

This part-time hourly temporary position is bound by the WAC 357-04-045 provisions above.Scheduled to work 17 hours per week. The shift is

Tuesday - Friday 9 : 00 am - 1 : 15 pm . Flexibility in scheduling is required to meet the needs of the program. The rate of pay for the position is $17.

00 per hour. A collective bargaining agreement exists and membership in the Washington Federation of State Employees or payment of a service fee may be available upon employment.

Hourly non-student employees may be eligible for a comprehensive healthcare benefits package for you and your dependents including medical, dental, and vision insurance.

Life and long-term disability insurance plans and retirement benefits are also provided. For more information, please visit our employment page / employment benefits : https : / / www.

tacomacc.edu / about / employment /

Tacoma Community College values diversity and is an Equal Opportunity Employer and Educator. Tacoma Community College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, or status as a veteran of war.

Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). Provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act.

The following persons have been designated to handle inquiries regarding non-discrimination policies : Stephen Smith, Title VII and Title IX, Building 14, 253-566-5055;

Kathryn Held, Section 504 Officer, Building 7, 253-566-5328. This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

Tacoma Community College

Human Resources

6501 S 19th St Bldg. 14, Tacoma WA 98466

http : / / www / tacomacc.edu / about / employment

The benefits information presented on this page is a summary of College provided benefits. This information is subject to change and is subject to the provisions of any legislative mandates and College policy changes.

For more detailed information about Tacoma Community College (TCC) benefits, please do not hesitate to contact the College benefits coordinator at (253) 566-5024.

TCC offers a comprehensive benefits package which include medical, dental, life insurance, and long- term disability insurance through the Public Employee Benefits Board (PEBB), along with retirement benefits through TIAA and the Department of Retirement System

EligibilityFull-time faculty, classified staff, administrators and professional staff are eligible for benefits. Hourly employees and part-time faculty may be eligible for benefits if, and when, they meet specific criteria and are notified by TCC Human Resources.

Effective Date of CoverageCoverage begins the first day of the month following the date of hire, or date of achieving eligibility status.

If the date of hire is the first working day of the month, coverage begins immediately.

Health InsuranceMedical PlansEligible employees have several medical plan options to select from (provided by PEBB). Employees pay a monthly premium through payroll deduction.

Premium Rates Effective January 1, 2024

Resources :

Dental PlansEmployees choose from three dental plans. TCC covers the full dental premium for employees and enrolled dependents.

Resource :

VisionCovered under medical plan chosen.

Waiving Medical CoverageIf you have other employer-based medical insurance, Medicare or TRICARE, you have the option to waive PEBB medical coverage.

Dental is mandatory for all eligible employees and cannot be waived, unless enrolled in dental coverage as a dependent under a SEBB (School District Employee Benefits Board) plan.

Flexible Spending Arrangement (FSA) & Dependent Care Assistance Program (DCAP) & Limited Purpose FSAFSA & DCAP accounts allow employees to set aside pre-taxed dollars to cover out-of-pocket health care and / or childcare expenses.

Members of WFSE (HE CCC) and WPEA, will be eligible to receive a $250 FSA card if employed as of November 1, 2023 with an annual full-time equivalent salary of less than $60,000, and is enrolled in a non-CDHP medical plan as of January 1 of the plan year that FSA funds are made available.

This card isissued by PEBB in the following January and does not count against the annual FSA limit, if enrolled in an FSA with Navia.

The Limited Purpose FSA is eligible for employees who are enrolled in a consumer-directed health plan (CDHP) that has a Health Savings Account.

The Limited Purpose FSA is only for dental and vision expenses.

Resource :

Life InsuranceBenefits eligible employees, lawful spouse or same-sex domestic partner, dependent children under 26 years of age are eligible to enroll in life insurance.

Coverage is effective first of the month following the date of employment for basic coverage; for optional coverage, amounts become effective the first of the month following approval date.

Basic Coverage : $35,000 Basic Term Life & $5,000 Accidental Death & Dismemberment (AD&D) This is employer-provided at no cost to the employee.

Supplemental Life Insurance Coverage(s) : Any supplemental term life insurance and AD&D coverage for employee, lawful spouse, qualified same-sex domestic partner, and family is available at additional cost to the employee.

Resource : LTD)Basic LTD :

LTD)Basic LTD :

Provides 60% of the first $400 pre-disability earnings, reduced by any deductible income at no cost to the employee.

Supplemental LTD : Supplemental LTD coverage to replace at 60% or 50% of full pre-disability earnings is available at an additional cost to the employee.

Resource :

PAID LEAVEClassified staff, Administrators, and Professional staff are eligible for paid vacation, sick leave, and personal leave, along with paid federal holidays.

Classified Monthly vacation entitlement amounts can vary from 11.33 to 16.67 hours per month depending on the length of state service.

Administrator / Exempt Professional vacation leave is 16.00 hours per month. Monthly sick leave entitlement is 8.00 hours per month based on 100% FTE position and will be prorated accordingly if less than 100% FTE.

Annual personal leave entitlement varies depending on employee type. Full-time classified, administrators, and professional staff are paid for all federal holidays.

Full-time faculty receive 84.00 hours of paid sick leave per academic year along with 28.00 hours of personal leave. Full-time faculty are paid on an annual contract and do not receive pay for federal holidays.

Part-time faculty receive sick leave each quarter using a formula based on the total FTE% from the cumulative teaching contracts issued to them that quarter.

They would receive 7.00 hours of personal leave if they are issued a multi-quarter appointment at the start of the academic year.

Part-time faculty do not receive pay for federal holidays.

Part-time hourly and student employees receive 1 hour of sick leave for every 40 hours worked in a month (and fractions, thereof).

Up to 40 hours of sick leave can carry over from one calendar year to the next.If a part-time hourly or student employee is hired into a full-time position, the sick leave hours earned in the part-time position do not carry over to the full-time position.

Part-time hourly and student employees are not paid for federal holidays.

Monthly entitlements are given at the beginning of the following month.All employees in salaried positions may take up to five days of paid bereavement time off for the death of a family member.

This is separate from the sick leave or vacation leave.

RETIREMENTRetirement participation is mandatory for retirement benefit eligible TCC employees. Employees are offered a choice between two retirement plans and that choice is generally irrevocable while employed at TCC.

Classified Employees and (retirement eligible) Part-Time hourly :

Classified employees and eligible part-time hourly employees must choose between the Public Employees Retirement Systems (PERS) Plan 2 or Plan 3.

More information about these plans can be found at this link :

Faculty : Faculty can choose to enroll in the State Board Retirement Plan (SBRP) with the plan administrator being TIAA or the Teachers Retirement System (TRS) Plan 2 or Plan 3 administered by the Department of Retirement System (DRS).

Prior history in any of these plans may limit current plan choice. Click to compare TRS Plan 2, TRS Plan 3, and SBRP.

SBRP -TIAA - This is a Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions.

Contribution rates are based on age.

TRS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

TRS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions.

The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

Administrative / Exempt EmployeesAdministrators and Exempt employees may choose to participate in the State Board Retirement Plan (SBRP), administered by TIAA, or the Public Employees Retirement System (PERS) Plan 2 or Plan 3, administered by the Department of Retirement Systems (DRS).

Prior history in a Washington State Retirement Plan may limit plan choice. Click to compare PERS Plan 2, PERS Plan 3, and SBRP.

SBRP / TIAA - This is a 401(a) Defined Contribution Plan. The employee contributes a mandatory defined amount and the state matches the employee's contributions.

Contribution rates are based on age.

PERS Plan 2 - A 401(a) defined benefit plan. TCC and employee contribute a percentage of salary to fund the plan. Your monthly benefit at retirement will be based on your earned service credit and compensation.

PERS Plan 3 - A 401(a) hybrid plan with Defined Benefit and Defined Contribution components. The defined contribution portion of the plan is funded through mandatory employee contributions.

The employee may choose between six contribution options. TCC contributes to Defined Benefit part.

PERS Rates Effective September 1, 2023

TRS Rates Effective September 1, 2023.

State Board Retirement Plan (SBRP) - Contributions Rates : Contributions are based on your age :

Voluntary Retirement Savings : State Board Voluntary Investment Program (SBVIP) :

SBVIP is a voluntary, optional, unmatched retirement savings plan, operating under Section 403(b) of the Internal Revenue Code (IRC), administered by TIAA.

SBVIP participants may contribute on a pre-tax and / or after-tax (Roth) basis, up to the annual IRS limit and can start and stop their contributions at any time during employment.

Contact Human Resources to start / stop contributions.

Deferred Compensation Program (DCP) : Tax-deferred savings plan administered by the Department of Retirement Systems. in DCP 3 months after hire at a contribution rate of 3%.

Employees are sent a notification letter within approximately 30 days of hire. This notice includes information about auto-enrollment and the necessary steps to take if one chooses to opt-out or make changes to their DCP enrollment.

Contributions can be changed at any time during employment. Following the initial auto- enrollment possibility, employees would contact DRS to setup contributions and can contribute on a pre- tax basis up to the annual IRS limit.

Tuition WaiverAdministrative, Classified, Full-time Faculty, and Part-Time faculty employed for more than 50% FTE are eligible to register for space-available classes, up to 10 credits per quarter, with the State Employee Tuition Waiver program.

Class registration and any applicable class fee will still apply. Click here for the

Liberty MutualPEBB members may receive a discount of up to 12% off Liberty Mutual's auto insurance rates and up to 5% off of Liberty Mutual's home insurance rates.

Contact Liberty Mutual at 1-800-706-5525 and mention that you are a State of Washington PEBB Member (client #8246) or visit a local Liberty Mutual office and let them know you are State of Washington PEBB Member (client #8246) for a quote.

Collective Bargaining Agreements : WFSE Higher Education Community College Coalition : WPEA Higher Education : WFSE Represented Exempt Bargaining Unit : TCC Faculty Negotiated Agreement :

Which best describes your level of education?

High School graduate or equiavelent.Some College.Associates degree from an accredited college or university.Bachelors degree or higher from an accredited college or university.

How much experience do you posses in a customer service role?

NoneLess than one year.More than 1 year and less than 2 years.More than 2 years and less than 3 years.Over 3 years.

Please describe your experience in a customer service role.

Which of the following best describes your level of proficiency with Microsoft Office applications?

NoneBasicIntermediateAdvanced

Required Question