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Call Center Agent

VirtualVocations
South Bend, Indiana, United States
Full-time

A company is looking for a Services and Benefits Call Center Agent to handle customer inquiries and support health care services.

Key ResponsibilitiesHandle incoming and outbound calls, process member orders, and manage enrollments and reimbursementsDocument member files and perform offline tasks such as data entry and backordersEnsure superior service and adhere to call center performance metrics and standardsRequired Qualifications1+ years of customer service experience1+ years of experience with Microsoft Office applicationsMust have a dedicated, distraction-free work-from-home spaceAbility to maintain a stable internet connectionVerifiable High School diploma, GED, or equivalent work experience required

9 days ago
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